Field Service Dispatch Software by Field Force Tracker A Comprehensive Solution For Field Service Operations
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Field Force Tracker™ & Work Force Tracker™ : Two Powerful Solutions.
Field Service Dispatch Software by Field Force Tracker

Field Service Software Features: Accounting and Reports Management

Mobile Field  Service  Dispatch Software

Field Service Software: Accounting and Reports Management

Billing and invoicing is an integral part of most service interactions. It gives field technicians the ability to quote pricing and charge customers for parts and service rendered. This is useful in any industry where customers pay for one-off service visits, such as HVAC, plumbing, utilities, pest control, wrecker services, and lawncare.

Sadly, many businesses don’t have the infrastructure in place to do this efficiently. They are still stuck in paperwork.

Key Benefits of Integrating Field Force Tracker

  • Create invoices in the field with our mobile apps.
  • Accept Cash-on-delivery (COD) or use the Field Force Tracker's In-Field Invoicing and Payment option.
  • Eliminate manual errors and redundant data entry.
  • Stay up-to-date on customer accounts giving field service people access to customer balances, and payment history.

Use Advanced Cash Flow Reports to Grow Your Business

Field Force Tracker provides ready-to-use reports that provide real-time visibility into your business. The intuitive report builder allows you to search by customer, technician, and reporting period in addition to other fields pertinent to a specific report type. Results can be displayed in bar graphs, pie charts, and line items with drill-down capability for quick access to detailed information you need to identify inefficiencies or growth opportunities that can drive your business forward.

Weekly, Monthly Revenue Reports

Take a quick and easy snapshot of your company’s revenue records. These snapshots can give you vital information to run your business including the most and least profitable jobs, seasonal profit changes, best service contract agreements and more. The accounting department can use these reports to quickly verify and process accounting tasks.

Employee Hours Reports

Keep track of the hours your employees work. With you technicians using the Time Clock feature on the mobile app, you can run reports on total time clock hours and keep track of drive time versus work time. Use the Employee Hours Report to process payroll and keep technicians accountable for hours worked.

Invoice Reports

By managing your invoices within Field Force Tracker, you can easily run reports to locate all paid and unpaid invoices by technician or customer within a defined reporting period. From within the results, you can drill into individual invoices to view details including parts ordered or associated job costs. Take instant action with options to add payments received or resend the invoice via email directly from the report results.

Job Reports

Review all open, closed, unscheduled, canceled, and overdue appointments by service provider, appointment type and reporting period. Results include specific job details, including start and finish times, customer information and appointment types. From within the results, you can open or close the appointment and export or print results for further review.

Customer Survey/ Feedback Reports

See what you customers like (or don't like) about your services using the Field Force Tracker survey tool. The Survey Report provides insight into customer feedback for a specific technician which is helpful during performance reviews or possible customer disputes.

Parts Inventory Reports

Take the guess work out of ordering new parts with insight into what parts are used most often and what parts are already on order. With this kind of visibility into your inventory, you can save money by preventing duplicate orders or rush orders.

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Field Service That Delivers the Most to The Customers

Mobile Field  Service  Dispatch Software

Field Force Tracker Enterprise provides your large service organization with the following essential features.

List of Features for Enterprise Service Delivery

Mobile Field  Service  Dispatch Software

Benefits of Field Force Tracker

  1. Helps in Better Customer Service By Getting Field Reports from the Mobile.
  2. Helps in better utilization and management of assets/workforce.
  3. Helps in reducing operating costs in long term.
  4. Helps in ensuring the discipline and punctuality.
  5. Helps preventing the loss of work hours and insufficient time in the field
  6. Actual Travel distance can be calculated & Companies can save on expenses.
  7. Better Sales and Service in Better Return for the Company

Why Field Force Tracker

Field Force Tracker is simply the best field service software for any company. It has been developed and supported by Rapidsoft Systems Inc, a 15 year old software development company.