Field Service Dispatch Software by Field Force Tracker
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Field Service Dispatch Software by Field Force Tracker

Field Service Software Features: Parts and Inventory Management

Mobile Field  Service  Dispatch Software

Field Service Parts Management That Just Works

A service organization needs to often maintain parts and inventory management for efficient delivery of service. Without getting the complete information of parts and inventory, the service quality cannot be maintained.

Inventory represents an essential, yet costly component of service operations. In order to achieve optimum performance while keeping costs low, organizations must carefully balance stock levels, locations, spare parts, service levels and more.

This is exactly what our service parts & logistics software can do for your product-based business. You will have all of the functionality and capabilities necessary to centrally manage your entire inventory and logistics operation.

Field Force Tracker Field Service Management provides you with 100% visibility into your spare part inventory levels and field locations, including multi-bin stock maintenance and serial number traceability. You will also have full access to shipping and receiving, inventory and logistics, part costs and field demand, so that you can effectively increase turns and reduce obsolescence.

Field Force Tracker has an integrated parts management system that provides a place to set up all of the parts your company deals with. These include parts you service, parts you manufacture, spare parts, inventory parts, and more. Comprehensive features like revisions, parts catalogs, category, bill of materials, and alternates make it easy to manage all of your parts.

Note that some of the features may require special add-ons or presence of optional advanced inventory modules. Contact us for more details.

Comprehensive Part Information and Inventory Management

  • Part information includes pertinent information such as part number, model number, description, family, line, etc
  • Attachments functionality enables the attaching of pictures, service manuals, or websites to the part master record
  • The installed at link provides quick identification of sites where your products are installed
  • The vendors link displays the vendors that you normally source the part from
  • Built in inventory level alerts help in getting the correct parts ordered in time for future repairs.
  • Maintain and track inventory by Service Van's and Service Trucks.

Field Service Part Pricing and Vendor management

  • Parts can have vendor price, selling price and individual mark ups associated to them.
  • You can track parts usage history, Parts Issued and parts used for each owrk order.
  • Field Force Tracker enables you to store historical pricing information as well as track parts usage by work order, client and employee.

Field Service Part Categories

  • Part categories offer you the flexibility of grouping parts into categories to better organize your parts.
  • Part categories are useful when displaying part information to field engineers insuring they are selecting from a list of parts applicable to the type of work they are performing or the type of machine they are servicing

Parts Alternates - Advanced Module Only

  • Alternates allows you to specify the appropriate replacement parts for the current part.
  • Alternates are very useful in logistics processing to help personnel find appropriate spare parts to send to customers or technicians.
  • Bill of materials allows you to build a hierarchical representation of the sub component that are typically found in a high level part.
  • The system can optionally install all of the sub components into a customer’s site assets when the higher level part is installed.

Ensure Best Practices in Field Service

As a service manager, it is not easy to manage your fast moving parts inventory. The items needs to be stocked to the right levels and no more. Field Force tracker has inventory alerts built in. We even track inventory by service trucks and vans.

Service Parts & Logistics applies best practices to ensure stock levels and movement of inventory keeps pace with service and service-related sales activities. Customer satisfaction and staff productivity improve through a higher percentage of first-time fixes and faster fulfillment of add-on sales.

The Service Parts & Logistics solution is divided into three functional portals. These are Supply Chain, Inventory Management and Reverse Supply Chain, reflecting the diversity of needs in this area. The inventory management solution supports all warehousing strategies and spare parts management; centralized, regional, repair depot stock, customer-site inventories, and field technicians' personal and mobile inventories.

Ensure Right Stock Levels and Inventory For Service and Sales

Seamlessly integrated with sales and service applications, Field Force Tracker's inventory management software enables equipment service organizations to control inventory costs, manage assets and implement proactive service management strategies. Field Force Tracker’s solution features functionality such as purchasing, material movement and retirement, which aides in the elimination of inventory overstocking or under stocking, ensuring successful service delivery and customer satisfaction while lowering field service costs, as well as spare parts management & usage and goods to be sold. Automated calculation of stock profiles based on usage eliminates overstocking and dramatically reduces costs associated with storing, depreciating, nd insuring inventory. Inventory management software spare parts management also supports the processing of customer returns, vendor returns and vendor warranty claims processing.

The application supports spare parts management and tools management for effective field service delivery and Service Level Agreements (SLA) compliance. We believe that improved cost management improves cash flow by streamlining and shortening the cycles from inventory to usage to billing. In addition, lower logistics costs open opportunities to recognize higher margins on products and services. Simply put, time saved through the use of inventory management software can now be spent on other areas of need. Key areas to apply this solution include asset management, field service parts management, demand fulfillment, and sales fulfillment.


Field Service That Delivers the Most to The Customers

Mobile Field  Service  Dispatch Software

Field Force Tracker Enterprise provides your large service organization with the following essential features.

List of Features for Enterprise Service Delivery

Mobile Field  Service  Dispatch Software

Benefits of Field Force Tracker

  1. Helps in Better Customer Service By Getting Field Reports from the Mobile.
  2. Helps in better utilization and management of assets/workforce.
  3. Helps in reducing operating costs in long term.
  4. Helps in ensuring the discipline and punctuality.
  5. Helps preventing the loss of work hours and insufficient time in the field
  6. Actual Travel distance can be calculated & Companies can save on expenses.
  7. Better Sales and Service in Better Return for the Company

Why Field Force Tracker

Field Force Tracker is simply the best field service software for any company. It has been developed and supported by Rapidsoft Systems Inc, a 15 year old software development company.