A service organization needs to often maintain parts and inventory management for efficient delivery of service. Without getting the complete information of parts and inventory, the service quality cannot be maintained.
Inventory represents an essential, yet costly component of service operations. In order to achieve optimum performance while keeping costs low, organizations must carefully balance stock levels, locations, spare parts, service levels and more.
This is exactly what our service parts & logistics software can do for your product-based business. You will have all of the functionality and capabilities necessary to centrally manage your entire inventory and logistics operation.Field Force Tracker Field Service Management provides you with 100% visibility into your spare part inventory levels and field locations, including multi-bin stock maintenance and serial number traceability. You will also have full access to shipping and receiving, inventory and logistics, part costs and field demand, so that you can effectively increase turns and reduce obsolescence.
Field Force Tracker has an integrated parts management system that provides a place to set up all of the parts your company deals with. These include parts you service, parts you manufacture, spare parts, inventory parts, and more. Comprehensive features like revisions, parts catalogs, category, bill of materials, and alternates make it easy to manage all of your parts. Note that some of the features may require special add-ons or presence of optional advanced inventory modules. Contact us for more details.
As a service manager, it is not easy to manage your fast moving parts inventory. The items needs to be stocked to the right levels and no more. Field Force tracker has inventory alerts built in. We even track inventory by service trucks and vans.
Service Parts & Logistics applies best practices to ensure stock levels and movement of inventory keeps pace with service and service-related sales activities. Customer satisfaction and staff productivity improve through a higher percentage of first-time fixes and faster fulfillment of add-on sales.
The Service Parts & Logistics solution is divided into three functional portals. These are Supply Chain, Inventory Management and Reverse Supply Chain, reflecting the diversity of needs in this area. The inventory management solution supports all warehousing strategies and spare parts management; centralized, regional, repair depot stock, customer-site inventories, and field technicians' personal and mobile inventories.
Seamlessly integrated with sales and service applications, Field Force Tracker's inventory management software enables equipment service organizations to control inventory costs, manage assets and implement proactive service management strategies. Field Force Tracker’s solution features functionality such as purchasing, material movement and retirement, which aides in the elimination of inventory overstocking or under stocking, ensuring successful service delivery and customer satisfaction while lowering field service costs, as well as spare parts management & usage and goods to be sold. Automated calculation of stock profiles based on usage eliminates overstocking and dramatically reduces costs associated with storing, depreciating, nd insuring inventory. Inventory management software spare parts management also supports the processing of customer returns, vendor returns and vendor warranty claims processing.
The application supports spare parts management and tools management for effective field service delivery and Service Level Agreements (SLA) compliance. We believe that improved cost management improves cash flow by streamlining and shortening the cycles from inventory to usage to billing. In addition, lower logistics costs open opportunities to recognize higher margins on products and services. Simply put, time saved through the use of inventory management software can now be spent on other areas of need. Key areas to apply this solution include asset management, field service parts management, demand fulfillment, and sales fulfillment.
Field Force Tracker Enterprise provides your large service organization with the following essential features.
Field Force Tracker is simply the best field service software for any company. It has been developed and supported by Rapidsoft Systems Inc, a 15 year old software development company.