Field Service Dispatch Software by Field Force Tracker A Comprehensive Solution For Field Service Operations
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Field Force Tracker™ & Work Force Tracker™ : Two Powerful Solutions.
Field Service Dispatch Software by Field Force Tracker

Field Force Tracker - Minimize Down Time, Increase Revenue

Mobile Field  Service  Dispatch Software

Field Service Software - Optimum Use of Time & Resources For Better Cash Flow

We have been working on development of Field Service Software for the last 10+ years. Ask our customers that will be happy to say that Field Force Tracker is the best field service software. They have tried all and others and rejected them. That's why the moved to our software. Here we elaborate the factors why they selected Field Force Tracker as their Field Service Software.

Field Force Tracker - Benefits for Service Companies

Each time a truck rolls, it costs significant amount to a business. Operations managers are responsible for making sure the business gains maximum value from this expense. This includes maintaining quality standards, carefully regulating safety regulations, monitoring the customer experience and tracking every dime of revenue, all through the activities of field personnel. Without the right tools, this can be a stressful responsibility.

Field Force Tracker’s field service management takes the edge off of this responsibility. It empowers operations executives with tools to control their system within one powerful application. Route optimization streamlines dispatch to service more jobs per day. Service order and inventory management ensures they have accurate information and the correct parts and equipment to keep first-time fix rates high. This amounts to higher customer satisfaction, which lays the foundation for higher cross- and up-sells from your team.

Know which field engineers are performing the best, with which product lines and how promotion and external factors influence trends. These actionable insights empower operations executives with the tools needed for less stressful days, more productive results and a stronger bottom line for the business.

Field Force Tracker - General Benefits

  • Is easy to adopt in the field, keeping transition time to a minimum.
  • Helps to identify gaps in the revenue stream and employee performance.
  • Significantly reduces operational costs through optimized and automated process
  • Offers turn-by-turn directions your engineers have few distractions to arrive safely and on time.
  • Provides BI dashboards for reporting to track metrics as jobs, work time and delays, employees, revenue, invoices.
  • Delivers ad hoc reporting, enabling you to create the reports that are most meaningful to successfully meeting your goals.

Field Force Tracker is a key tool for operations managers to maintain insight of field activities, improve revenue and deliver a quality experience to their customers.

Business Executive

It’s imperative for business executives to have full visibility throughout their organization. Without this insight, they’re limited in their ability to make decisions that will keep the business growing and moving forward. Understanding and meeting customer expectations is key to ensure stability, profitability and a strong and positive reputation for the brand. Field Force Tracker’s native, made-for-mobile application makes it possible for you to have full visibility into field operations at any time. Even if field engineers are working in remote locations without Internet connectivity, you have real-time access to the data collected. In addition, you:
  • Have visibility into field operations through customized business dashboards.
  • Can use valuable field data collected to forecast sales for future periods.
  • Have the tools to predict how the business will respond to executive decisions and competitive activity.
  • Discover how to improve the customer experience for improved retention.
  • Reduce overhead by eliminating paper-based or redundant processes that consume employee time.
  • Field Force Tracker’s user interface is customized for your organization, making adoption easy so you may begin receiving the valuable data you need from the field.

IT Executive

IT professionals have minimal interaction with Field Force Tracker’s low-maintenance, full-service cloud infrastructure and all-in, update deployment strategy. Your business will not need to host or maintain servers, nor perform process updates. Field Force Tracker is hosted through Amazon Web Services (AWS) and being a cloud-based platform, our updates are pushed automatically as they become available.

Outsourcing of field service management reduces internal server load requirements within your business. This helps to improve response times for mission critical, on-prem core applications such as accounting, operating systems, and other apps used the run your business.

Field Force Tracker - Additional benefits

  • Is Android, Windows and iOS compatible.
  • Runs on Windows and Mac computers.
  • Has no limits on system capacity.
  • Being hosted through AWS provides stability and reliability.
  • Has all data is encrypted through 256-bit SSL security encryption.
  • Provides user-level access control.

Field Force Tracker’s makes it easy for those in the IT role by delivering a low-maintenance

List of Selected Industries and Businesses Using Field Force Tracker

Field Force Tracker offers field service management Software Solution fit for a range of enterprise businesses. Whatever your industry, run it intelligently with Field Force Tracker.

Field Force Tracker's solutions are developed to scale with dozens of other field service industries in all sectors.

Field Force Tracker is suitable for organizations from 1 User to 10000+ users. We are scalable and feature sets are available to match the size of your team.

Field Service That Delivers the Most to The Customers

Mobile Field  Service  Dispatch Software

Field Force Tracker Enterprise provides your large service organization with the following essential features.

Learn More About Field Force Tracker - One of the Best Field Service Software


Benefits of Field Force Tracker

  1. Helps in Better Customer Service By Getting Field Reports from the Mobile.
  2. Helps in better utilization and management of assets/workforce.
  3. Helps in reducing operating costs in long term.
  4. Helps in ensuring the discipline and punctuality.
  5. Helps preventing the loss of work hours and insufficient time in the field
  6. Actual Travel distance can be calculated & Companies can save on expenses.
  7. Better Sales and Service in Better Return for the Company

Why Field Force Tracker

Field Force Tracker is simply the best field service software for any company. It has been developed and supported by Rapidsoft Systems Inc, a 15 year old software development company.