Service contracts are a lifeline to many businesses. A customer expects the cost of some item on the work order to be covered by their service contract, but the technician isn’t able to confirm either way. Are parts included? Does the customer qualify for discounts on the labor rate? Without readily available contract information, technicians are put on the spot and often end up doing work for free or not billing for parts.
Field Force Tracker provides one of the best functionalities for service level agreement maintenance and support.
Track service agreements and maintenance contracts for specific elevators (if needed), buildings, and owners. Proactively manage renewals through built in, deadline-triggered, updates. Schedule maintenance routines for technicians and equipment.
Never forget to start billing a maintenance contract again. User defined contracts can be billed separately or together. Once you have invoiced a maintenance contract, you can choose to put that contract on hold, renew, or cancel.
Field Force Tracker offers field service management Software Solution fit for a range of enterprise businesses. Whatever your industry, run it intelligently with Field Force Tracker.
Field Force Tracker's solutions are developed to scale with dozens of other field service industries in all sectors.
Field Force Tracker is suitable for organizations from 1 User to 10000+ users. We are scalable and feature sets are available to match the size of your team.
Field Force Tracker Enterprise provides your large service organization with the following essential features.
Field Force Tracker is simply the best field service software for any company. It has been developed and supported by Rapidsoft Systems Inc, a 15 year old software development company.