New Dashboard Changes: With live feed of GPS data, dashboard continuously updates the current location field staff at all times.
Auto Scheduling Performance Enhancements: Many Improvements were made to the routing engine result in a dramatic increase in speed, enabling dispatch functions to react even faster to changing conditions.
Enhanced Inventory Management: Many changes were made to inventory management module. Now inventory is correctly updated at all times from service vans.
Handling of Branches and Departments: Field Force Tracker manages scheduling and logistics for branches where customers come to service provider facilities. This feature enables service organizations to optimize the utilization of location-based resources along with those in the field.
Resource Groups or Crew Scheduling: In scenarios where there are multiple resources in the field performing work together, Field Force Tracker now enables dispatchers to easily schedule the group or crew (people and equipment), both individually and as a unit.
Enhancements to Schedule Rules: Management can ensure that dispatchers follow customized best practices by limiting specific scheduling events, issuing a warning, or suggesting alternatives to avoid excess cost, so that policies and best practices are leveraged across the organization.
Extending App-based Mobile Payments: Field personnel can securely take credit card payments using the built-in payment interfaces on any mobile device, simplifying the process for organizations to charge “time and material” customers and reducing billing cycles.
“Given the rapid growth in mobile devices and tablets and the potential impact on operational efficiency, revenue growth, and the customer experience, more and more enterprises are investing in their mobile workforces.” said Susan Ray, Marketing Manager . “We’re committed to developing innovative solutions to issues that large-scale field service organizations struggle with daily, providing powerful capabilities delivered to the field through native mobile apps for all iOS, Android devices. The latest upgrade is more proof of the unique value we bring to this field service software space.”
About Field Force Tracker Systems
Field Force Tracker (http://www.fieldforcetracker.com) is a division of Rapidsoft Systems inc., a software development company engaged in the development of mobile applications for over 10 years. A team of expert engineers located in the US, India, and the Middle East supports Field Force Tracker.
Field Force Tracker Systems provides state-of-the-art software and services addressing the complex challenges customers face in managing enterprise field service organizations. Its award winning cloud based, mobile enabled software enables companies to provide the most customer-centric and profitable field service possible.
Field Force Tracker provides the most comprehensive feature set, an open architecture for simplified integration, flexible deployment options, and on-demand configuration of the software. These combined elements drive rapid implementation, maximum adaptability, and the fastest ROI in the industry. Field Force Tracker’s technology is driving the success of diverse enterprises across a wide cross-section of industries. For more information visit: http://www.fieldforcetracker.com