Field Force Tracker integrates robust telephone services. You can call your technicians at a click of a button using speaker phone of the PC. We have integrated advanced telephony and communications functions for you. It is like owning your own private telephone network. We have integrated full call center suite for you.
All you need to do to call is a click on the phone number of the technician to speak to him in the field. We provide integration of advanced VOIP software in the client to talk to. You can make unlimited monthly calls via our switch to technicians. Similarly, technicians can call other technicians. Calling each other just a simple click away.
Our system provides a robust platform of call management functions designed to enable the Field Force Tracker application to perform dialer functions such as automatic outbound voice phone calls, without the need for costly hardware and software.
Our integrated telephony eliminates the need to purchase or lease expensive PBX equipment to gain advanced calling features such as voice mail, automated attendants, extension dialing, call forwarding, call park, or call transfer.
Our system also eliminates the need to obtain service from multiple carriers for local and long distance calling, PBX tie-lines, private lines, etc. The service also includes Internet access and Quality of Service (QoS) to guarantee voice quality, all on one invoice. Bottom line, our VoIP offers freedom from legacy equipment costs, eliminates reliance on slow-moving traditional phone companies, multiple bills, and offers flexibility to deliver customized user productivity solutions for your company.