Ask any service business owner about paperwork, and you’ll probably hear a sigh before you hear an answer. Work orders that come back half-filled. Job notes that say “fixed” and nothing else. Signatures that never got collected.  It happens in HVAC shops, plumbing companies, elevator service firms, alarm and security businesses, and pretty much every … Continue reading Why Technicians Ignore Paperwork (and What It’s Costing Your Service Business)