Comprehensive APIs Designed for Ease of Integrations

Integrations & APIs

Looking for a Field Service Software solution that easily integrates with QuickBooks®, Xero, Wave, Sage and other back-office solutions? Look no further. Field Force Tracker’s field service management software tools, integrations, and API help you simplify processes, reducing the need for duplicate data entry across multiple systems.

We have already built many custom integrations with other powerful CRMs. We have powerful NATIVE integration with QuickBooks Online and Desktop software.

Powerful Integrations to Streamline Billing and Communications

Field Force Tracker’s field service management software tools, API and integrations offer an intuitive, speed-optimized experience for field service teams that eliminates time-consuming and mistake-prone double entry.

Industry Specific Service Management Solutions and Third Party Integrations

We can integrate with just about any third party system. Our powerful APIs make it easy to transfer data back and forth.

Every industry has certain variations. HVAC business sell agreement plans, fire alarm and security companies sell monitoring services, and copier businesses sell Meter based billing, electrical businesses sell contracts with generator usage, and elevator maintenance companies have complex preventive maintenance requirements. Field Force Tracker’s industry specific solutions take care of all these with specific modules.

Pre-Built Connector /Flows for Zapier and Make.Com

You can quickly add no-code integration with any software. We have already done the underlying work for you.

APIs, or Application Programming Interfaces, allow different software applications to communicate and share information with each other. This is helpful for displaying one app’s data in another application, or having certain actions in one application trigger a response in another.

We recommend reviewing our documentation thoroughly to identify if our API can automate your tasks. Think about:

What you want to automate
What other applications you want Field Force Tracker data to be available in
- Does this application also provide an API?
What Field Force Tracker data you want to create, edit, update, or view.

(Note: We will notify all API users if any breaking changes are going to be made. Additionally, we only offer webhooks for job statuses at this time.)

What can you do with Field Force Tracker’s API?

Our API allows you to access all sorts of data. Some examples include:

CRMs: Create and update Field Force Tracker’s customers in a 3rd party Customer Relationship Management (CRM) tool.
Task Tracking: Create and update subtasks on job records from a 3rd party task management system.
Internal Communication: Sync comments on jobs and customer records from your team’s communication tool (Slack, Microsoft Teams, etc.).
Lead Capture: Send lead data such as customer name, email, address, etc. captured on your company’s website to Field Force Tracker.
Lead Management: Manage customer pipeline statuses in marketing and sales applications.
Scheduling: Create and assign jobs to field technicians using a 3rd party application.
Invoicing: Sync invoices with accounting software for seamless billing.
Estimates: Update estimates to converted within another platform.
Inventory Lists: Create a Material List in Field Force Tracker using information from another system.
Custom Fields: Use forms and custom fields in another tool to send customer data to Field Force Tracker.
Contracts: Write and send contracts from a 3rd party into Field Force Tracker.

How can I get started?

To begin using our API, explore our API documentation to discover which endpoints enable you to view, create, and edit data. You will also need to contact us at support or use the chat feature in the bottom right corner of your screen to obtain an API key and start the integration process.

API Endpoint & Function Overview

Endpoint	Actions
Assets & Asset Categories	Create, update, delete, and retrieve
Contracts	Retrieve
Customers	Create, update, delete, and retrieve
Custom Fields	Create, update, delete, and retrieve
Estimates	Create, update, delete, and retrieve
Forms	Create, update, delete, and retrieve
Form Templates	Create, update, delete, and retrieve
Invoices	Create, update, delete, and retrieve
Invoice Items	Create, retrieve
Jobs	Create, update, delete, and retrieve
Lead Source	Retrieve
Locations	Create, update, delete, and retrieve
Material Lists	Create, update, delete, and retrieve
Payments	Create, update, delete, and retrieve
Pipeline Status	Retrieve
Projects	Create, update, delete, and retrieve
Purchase Orders	Create, update, delete, and retrieve
Subtasks	Create, update, delete, and retrieve
Tags	Create, update, delete, and retrieve
Teams	Retrieve
Timesheets	Create, update, delete, and retrieve
Comments	Create, update, delete, and retrieve
Users	Retrieve
Vendors	Retrieve

What is more – Field Force Tracker’s APIs are changing every day as we add new functionality. For specific needs, talk to your Field Force Tracker Support team.

what is API? How can we make use of it to Connect Field Force Tracker to other Systems?

Application Programming Interface API is a set of tools that Is used to build software and applications. It allows different apps to communicate and integrate with each other.

APIs have become an important factor in software development because they help in solving the complexity of a software system while building it.

API integrations are the data connections that allow multiple applications or services to communicate with each other through their respective APIs (application programming interfaces). Without these integrations, the different applications, microservices, micro apps, and SaaS platforms that make up a larger application (or larger IT ecosystem) would be unable to communicate and interact. That’s a general overview of API integrations. For a more in-depth understanding, we need to start with the basics and learn about APIs and REST APIs.

What is Zapier and Can we integrate Field Force Tracker Service APIs with it?

yes – Field Force Tracker has made is easy to use Zapier by providing API (triggers and actions) compatible with Zapier. Thus you can integrate system with any software that has an API.

Zapier is a globally recognized integration platform, connecting users with over 7000 applications.
Offering a no-code approach, Zapier provides easy automation, making integration accessible to users.
APIs (Application Programming Interfaces) play a crucial role in software development, enabling communication between different applications.
Zapier API operates as a cloud-based integration tool, allowing users to automate processes without specific technical knowledge.
Zapier API is versatile, simplifying repetitive tasks, aiding in data digestion, and recommended for efficient automation.

Can you tell us about how can I make use of Field Force Tracker APIs?

Field Force Tracker offers APIs to certain accounts and plans. This is an optional feature and is provide to only certain accounts.

Depending on your Field Force Tracker Plan the API may or may not be included in your account. To use the API, you must first enable API access for your Field Force Tracker account. To enable your account for API access, go to Settings > API Optional Modules and click the “Enable my account for API access” checkbox.

Additionally, each user account that will interact with the API must also be enabled for API access. To enable a user account for API access, go to Settings > API, and then add the user you want to enable to the Authorized API Users list.

How easy it is to integrate Field Force Tracker with other systems? Do I need a programmer?

Very easy – with the help of Zapier and Make.Com flows, you can integrate with thousands of software in the matter of minutes.

You don’t need programming expertise to connect between systems. In most cases, only some knowledge of data mapping is needed.

All-in-One Field Service Software

Most Comprehensive API Integrations Management Features in the Field Service Industry

Field service management software tools, integrations, and powerful API to avoid duplicate data entry across multiple systems.