Mobile-First Cloud Software for Appliance Repair.
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Most Afford-able, Feature Rich, All in One Appliance Repair Software to Automate Your Entire Business. Great Features, Great Support. The Best Appliance Repair Field Service Software in the Industry!
Manage your complete Appliance Service business using powerful Mobile Apps, Custom designed quotes, invoices, Parts Inventory, Contracts, Schedules, Route planning, Dispatch, Payment, Job Booking and other capabilities.
15+ Years in Making. Used and Loved by Thousands in Over 30+ countries.
Built By the Best Engineering Teams. For the Best Service Pros.
Great Software for Appliance Repair Business
Field Force Tracker provides essential tools for owners and managers of appliance repair companies to grow their businesses. Technicians are equipped with powerful easy to use mobile apps for efficiency, generate bigger tickets, and provide great customer service.
Everything Available At Your Fingertips
Why Choose Field Force Tracker Appliance Repair Software?
Field Force Tracker fully equips your appliance repair business to take on more clients and gives your team the ability to easily sell service agreements and take payment right from the field.
Our appliance repair scheduling software makes it quick and easy to assign techs to various jobs.
Appliance Repair Field Service Software to Maximize Efficiency & Give You Control
Check Great Features that allow you to Run your Appliance Repair business from anywhere
SOFTWARE THAT KEEPS YOU IN FULL CONTROL OF YOUR BUSINESS
See how you can track and manage your whole operation’s picture in one place—from customers, jobs, parts, invoices, and beyond.
We offer a variety of tools to ensure your success. From customer-facing and back-office solutions to scheduling visibility for better business decisions—we’ve got you covered! Get paid faster and set your technicians apart from the competition with instant online payments and communication tools that provide an enhanced customer experience.
Award Winning Software. Loved by Businesses Around the World!!
Built By the Best Engineering Teams. For the Best Service Pros.
Testimonials
What Makes Field Force Tracker Customers So Happy?
We are a growing HVAC/Refrigeration Company with 25 years of history. As we added technicians, customer calls and jobs were being lost due to lack of coordination. We were unable to send quotes in time. We were using stickers to remember everything and things were falling through the cracks. We tried several programs but nothing did what we needed. Then, our new technician recommended Field Force Tracker. What a difference! It was night and day. We are able to stay up on quotes, billing and the technicians progress. Our sales are up almost 100%. Overall this has been one of the best things we have done for our company.
John Mulroney, President
Douglas Moore, Owner
Anthony Williams, President
Justin Smith, Service Manager
Kathy Amelie Jones, Office Manager
Advanced System and Easy to Use Appliance Repair Service Software
Flexible and multi-functional service management system / Designed to support Appliance Repair Service Teams / All-in-One Business CRM with All Features for Sales and Service.
Versatile, Configurable and Easy to Use Appliance Repair Service Software
Designed to Take Your Appliance Repair Service to the Next Level. Quick Drag and Drop Dispatch, Parts Tracking, Field Quotes and Invoices, Payments, and Services Agreements, Web Service Tickets and more.
All-in-One, Easy to Use Appliance Repair Software to Take Care of All Sales and Service Needs
- Appliance Service History: Keeping track of your customers’ installed appliance details and service history is essential. Our software provides you with the ability to check service history information, plus quick and efficient service technician scheduling.
- Flexible Technician Routing and Dispatching: Assign right route to technicians using our Google Map integration for most effective job assignment to your repair technicians. Invoices can be generated by technicians in the field on the mobile app, and the invoices are saved on the server for reporting and data generation.
- Sell Annual Service Contracts for Appliance Repair: Service contracts are a key component of larger appliance service businesses specially doing repair for larger properties. With our software, you can create multiple types of service agreements and manage them with ease. Dispatchers and technicians can quickly verify customer entitlements, eliminating the costs of providing parts and services not covered under contract. Automated recurring billings and contract expiration and renewals are quickly accessible. This allows you to provide services that are compliant with service level agreements (SLAs).
- Advanced Inventory Management and Parts Management: Our software includes advanced inventory management for Appliance sales & service companies. Our software lets you easily track either serialized or non-serialized parts in your warehouse or on trucks, track usage trends, monitor supply for optimal levels and ensure proper billing for every part used.
- Web Service Tickets : Customer Portal allow you to connect with your customers and let them submit repair requests from the web site. It is a perfect appliance maintenance software that’s easy to set up and use, and will deliver incredible results.
Field Force Tracker is modular so you can select the components that you need.
From billing, accounting and contracts to inventory, purchasing, sales, and customer service, Field Force Tracker removes the need for disparate systems. It streamlines critical daily processes, and provides real-time visibility into every area of your service-driven organization.
Highlighted Features:
- Quickly & easily access customer accounts and past history
- Customizable customer qualification screen with drill down features to detailed information
- Technician skill levels to assign jobs appropriately
- Automate sales leads management with enhance call taking process
- Unlimited notes, date/time stamping & spell check
- Optional customer email notifications with technician picture & profile
- Color code dispatches for priority or enhanced organization
- Daily, weekly monthly dispatch board views
- Single Click scheduling functionality
- Create multiple dispatch boards
- Dispatch route optimization and Map support
- Integrated mapping & GPS tracking available
- Crew dispatching – Assign multiple people to the same job.
- Technician time tracking, time sheets and pay rates integration
Turbo Charge Your Entire Sales and Service Operations of Appliance Repair Business
Takes Care of your Field Technicians’ All Needs for Successful Appliance Repair Business
Customizable For A Small Business or a Big Enterprise of Thousands of Employees
Field Force Tracker software can take care of your needs for field service management whether you are a field technician, an office service manager or an executive running the service department.
Reliable Cloud Based Solution – Low Cost to Deploy, Fully Supported
We are so confident that you would love Field force tracker. It is the best value Field Service software – most feature rich and yet very affordable
Full Business Cycle Support with Full Sales and Service CRM Capabilities
This is the only software you shall need. It will take care of all your needs from dispatching, calendar planning to Sales and full advanced accounting.
Easiest Onboarding Experience with Superior Customer Support
Frequently Asked Quesions
Appliance Repair software helps you in automating your company’s day-to-day scheduling, dispatching and billing systems to improve efficiency and profitability.
This software helps telecom service companies and their field technicians to estimate security installation jobs and invoice customers on-site from a mobile tablet, and communicate with office staff at the same time. Grow your security business profits with field service management software.
Field service software helps you in dispatching and manage end-to-end activities for your security business, including scheduling, dispatch, invoicing, billing, and much more. Sign up for a free trial today.
Field Force Tracker offers the best field service management tools into one easy-to-use and affordable appliance repair service software solution. Give customers the option to book appointments online where they can request a service, specify available dates and times, and automatically schedule an appointment with you.
Our app allows you to manage and communicate with field technicians more effectively and gives you more time to do your job and grow revenue.
Mobile helps you generate invoices and quotes in the field, collect payment online.
If you are a large company with many technicians – our advanced features help you manage parts inventory, purchase orders and route planning using advanced area zoning capabilities.
Field Force Tracker is compatible with both QuickBooks Desktop ® and QuickBooks Online ®. Unlike other field service programs that only support QuickBooks Online ®, you won’t have to change the way you use QuickBooks to start using Field Force Tracker. Let QuickBooks handle your accounting and let Field Force Tracker handle your field service management for a complete business solution.
Definitely. Our award winning Mobile app is powerful and easy to use.
Available for both iOS and Android, the Field Force Tracker’s mobile app lets your team take all of the best parts of Field Force Tracker on the go.
Best of all, it’s fully and automatically synced with the web app, ensuring that your team is always on the same page.
Field Force Tracker’s mobile app is compatible with all devices, and every single employee of yours should be able to get used to it in no time. With the app, your techs will be able to generate estimates within minutes and easily communicate directly with customers, saving you time and effort and freeing you up to more effectively manage your business.
Additionally, your team can send customers ‘On my way’ messages while you track their location in real time, reducing delays and last-minute cancellations that can negatively impact customer satisfaction.
We encourage you to try the mobile app and set your employees’ routes, saving time (and gas!) You’ll find that not only does it help you boost your team’s productivity, but it also cuts costs and maximizes revenue.
Our easy-to-use Field Force Tracker Recurring Jobs feature helps you cut down your manual work and keep your team in sync. By setting up the repeat series of work once, your team’s calendar will be populated, reminders will be sent to staff and customers, and invoices will be sent at the completion of each job. Field Force Tracker takes the pain out of recurring jobs.
Field Force Tracker offers a personalized on boarding experience with dedicated attention to you, and our personal trainers ensure that you get the most out of our software.
It will take only 1-3 days to get you started by importing any past customers otherwise you are ready to use software right away.
Save time, impress your customers, and start growing your business today. Request a demo to see all the benefits of using Field Force Tracker.
Most companies find that using an appliance repair software improves many areas of their business. Office staff is less burdened by paperwork and is more efficient at dispatching technicians. The software takes the guess work out of which technician will be closest and has the skill set to complete the work order.
Technicians are more equipped to provide great customer service and increase ticket size by knowing customer history and providing customers with good-better-best options. Owners can rest easy knowing they’re focusing on the right aspects of their company with detailed reporting and dashboards on company performance.
It provides all the features that you would need (job scheduling, invoicing, estimates and parts management). It provides easy to use Mobile apps.
We think it is the best software you can get to manage your field service.
When evaluating Appliance Repair software, you should always look at how all the features of the software flow together.
If the flow of the software doesn’t fit the flow of your business, you and your employees will grow incredibly frustrated. Many office equipment technicians find that Field Force Tracker is very intuitive because the software’s design was created with heavy input from owners, dispatchers, and technicians.
Absolutely – Field Force Tracker can help in selling service contracts and remind you whenever contract renewals are needed. It has recurring billing and recurring reminders for inspections for medical companies.
Field Force Tracker is the best of the breed job management software for security businesses. It enables your technicians get access to a mobile app that enables them with context to provide better customer service. With job details, work history, notes, previous estimates and even photos, they’ll be fully equipped to perform their best work. Additionally, best-in-class plumbing software such as Field Force Tracker will allow technicians to increase the average job ticket when they build estimates with multiple price options in minutes. The options provided and the fast turnaround are proven to increase estimate conversion rates.
Yes, you can! With Field Force Tracker, you can create an estimate in a matter of minutes (often seconds), letting you be the first to respond to the lead – and the one most likely to win the job.
Plus, you can customize quotes to make your brand really stand out. This will make your customer touch points memorable and make them more likely to want to work with you again in the future.
Since we’re in the business of making money, Field Force Tracker enables you to create Sales Proposals that feature 3 estimates in 1 (ranked “good, better, best”). Many customers would rather pay extra for the repairs that they care about. This means that they’re most likely to pick “better” or “best” and boost your revenue, all while you provide them with an exceptional customer experience.