Unmatched Support by Multi-Location, Multi-Time Zone Teams
Unmatched Customer Support
We are always here for you. 24 X 7, 7 Days a Week, 365 Days a Year.
Field Force Tracker is supported and backed by engineering and support team of Rapidsoft Systems Inc., a major software company supporting IT systems, server and cloud infrastructures of many clients around the world. Our engineers are ready to help you at any time. With multiple offices in different time zones, we can provide you support at almost any time.
We will stand with you when you need us. Providing excellent support is a matter of faith here.
Field Force Tracker sets the industry standard for service and excellence. We not only provide innovative service industry solutions at a cost effective price, but continue to deliver the highest level of service & support available. We’ve made it our goal to ensure you have the best possible experience with our products and are committed to helping you maximize your investment and efficiency.
Field Force Tracker support services is the best in the industry providing customers with various options to answer day-to-day questions or to assist with technical concerns. The expert support team is available Monday through Friday 8:30am – 5:30pm (EST) at our headquarters in Princeton, NJ.
While we pride ourselves on fast and accurate responses to customer questions and problems, Field Force Tracker also provides an array of resources to enable you to find answers on your own and get the most out of your software Support
Training and Support for Your Team
Multiple Training Options
It is So Easy You would be an Expert in a Day.
We have designed our Field Service Software very easy to use. We have been developing software for over 30 years. Software used by our development teams is used by tens of thousands of people around the world. So, creating software that is easy to use, intuitive and productive has always been our goal. However, we still provide you several training options to train your staff to get them started immediately.
Field Force Tracker offers a wide range of affordable and convenient training options to meet your specific company’s needs and budget. We want to ensure that you obtain the most benefit from your software and contribute to the productivity of your organization with as short a learning curve as possible.
You’ll benefit from our long experience and team of professional instructors ready to help you. Whatever your company’s situation, Field Force Tracker has a training solution right for you.