A Field Service Management System For Automating Your Field Service Operations
Tailored Functionality to Match Your Business Needs
At the core of our Field Service software is one of the most powerful job management systems on the market. Your field workers, dispatchers, schedules, custom forms, and billing systems are all integrated to keep everything neatly organized. Our software’s workflows work the way you work.
Our Field Service Software keeps all customers, lead and customer history details all organized. Both office admins and mobile field techs can easily pull up customer data at any time. Integrated notifications make it easy to notify customers.
Managing Parts Inventory
Our Field Force Tracker includes enhanced inventory management capabilities with warehouse management, tracking parts movement between warehouse and job sights, purchase orders, shipping tracking etc
Managing Field Techs
Our Field Service Management Software provides excellent capabilities to manage field service teams. You can track, communicate and update your field teams in real time.
Reports and Analytics
Our Field Service Software provides 100s of reports that span all areas of operations – technician productivity, inventory usage, client management and financial data. All data can be exported and used for further analyis.
- Quickly & easily access customer accounts and past history
- Customizable customer qualification screen with drill down features to detailed information
- Technician skill levels to assign jobs appropriately
- Automate CSR scripts to enhance call taking process
- Unlimited notes, date/time stamping & spell check
- Optional customer email notifications with technician picture & profile
- Color code dispatches for priority or enhanced organization
- Daily, weekly monthly dispatch board views
- Single Click scheduling functionality
- Create multiple dispatch boards
- Dispatch route optimization and Map support
- Integrated mapping & GPS tracking available
- Crew dispatching – Assign multiple people to the same job.
- Technician time tracking, time sheets and pay rates integration
Frequently Asked Questions
Most likely yes – we have integrated the Quickbooks for the US, Canada, Australia, South Africa, UK and many other international variants.
Field Force Tracker’s comprehensive field service platform and its accounting module works seamlessly with QuickBooks—the most prominent accounting software on the market—and empowers home service businesses to sync daily transactions in real-time, leverage granular control over their finances, and eliminate hours of tedious bookkeeping work.
Our Sage Software releases are changing every week call us to understand those.
Yes – Field Force Tracker has API available for tech savvy businesses to integrate their ERP systems. Our team will assess your needs and advise on integration.
We may have many pre-built integration so talk to us for your specific needs.
You can continue to use your current Credit Card processor.
If you want, you can use payment processing built in the mobile app from our partner Credit Card processing provider or use your own merchant provider. You can accept credit card or check or cash.