ALL-IN-ONE Software for Fire Alarm & Security Businesses.
Click to Get Free Trial!Most Powerful, Feature Rich Fire Alarm and Security Service Software to Automate Entire Alarm and Security Service Business. Great Features, Great Support! The Best Alarm and Security Service Software in the Industry!!
Manage your complete Fire Alarm and Safety or Home and Business Security System installation and Service business using Powerful Job Dispatch, Advanced Inventory management, Inspections Scheduling, Custom NFPA-72 Compliant Inspection Forms, Electronic Quotes, Intelligent Service dispatch with GPS data, Client Payment Reminders, Project Management, Recurring Alarm Monitoring Billing/ Invoice Generation with Auto Charging, Payment Collection, and other advanced capabilities. Abolutely the Best Fully Integrated Software for Fire Alarm and Security Business!!
15+ Years in Making. Used and Loved by Thousands in Over 30+ countries.
Built By the Best Engineering Teams. For the Best Service Pros.
SUPERIOR SOFTWARE FOR FIRE ALARM AND SECURITY SERVICES BUSINESS
FIELD FORCE TRACKER powers residential and commercial Security service and alarm monitoring businesses to the next level.
From boosting productivity and delivering real-time views of profit and performance, to providing tools that scale businesses, Field Force Tracker’s is software built to help Security businesses solve the challenges they’ll face now and in the future.
Everything Available At Your Fingertips
Why Choose Field Force Tracker Fire Alarm and Security Business Software?
Field Force Tracker fully equips your security services business to take on more clients and gives your team the ability to quickly schedule services, sell and manage service agreements, Offer Flexible contracts and monitoring Plans, maintain PM and inspection schedules, manage parts, supplies, recurring invoices with automated billing, purchases and take payment right from the field. Offers every thing that you shall ever need at highly affordable prices.
Our Advanced Field Service Software makes it quick and easy to assign techs to various jobs or generate new installation quotes. Or even manage large new installation projects with material delivery. Superior software at Value prices.
Fire Alarm and Security Software to Maximize Efficiency & Give You Control
Check Great Features that allow you to Run your Security Service business from anywhere
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Security Tech Dispatch
Get complete visibility over crew schedules. Quickly schedule and assign jobs. Crews get automated assignment notifications with Fire Alarm or Alarm security installer software.
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Powerful Mobile Apps
Keep everyone on the same page and productive— view converted estimates, job statuses, Invoices, payments, and more. Your installers will get all the information to do new install or test existing system.
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Customer Data Management
Organize your fire alarm and security installation business customers contact info. Your contacts, active jobs, service and billing history are at your finger-tips.
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Installation and Service Quotes
Powerful. Unique. Create estimates and jobs in seconds with pre-populated security products, parts, service line items and more.
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Service Work Orders
Schedule and dispatch your alarm system installers and technicians with easy to create and schedule digital work orders. Giving them total control.
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Inventory Management
Enjoy the absolute power of our advanced inventory management and keep track of your equipment, parts and products. Customer returns and project installs.
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Time and Material Tracking
Enjoy Time and Material Tracking For Saving Time & Managing Lost Parts. Execute large Install, program, maintain, and repair security and fire alarm wiring and equipment. Ensure that work is in accordance with relevant codes.
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Contracts, Inspections and Testing Compliance
Keep information of Service contracts, Regulatory NFPA 72 Forms, Inspections and warranties. Do automated recurring billing of Alarm monitoring. Create billing and monitoring contracts for multi-site commercial work.
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Alarm Monitoring Billing & Automated Invoicing
Send automated monthly fire alarm or security monitoring services invoices with auto-charging and other options. Add services, parts and multi-site monitoring discounts. Eliminate double-data entry, wasted-time, and errors when you recurring invoice and bill. Integrates with QuickBooks, Freshbooks or Sage Accounting
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Sales CRM and Leads Management
Enjoy the power of advanced Sales CRM to manage all your new security or fire alarm system installation sales leads, sales appointments and grow your business to new heights. Your system installer will be happy to see the power of mobile software in their hands.
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Custom Inspection Forms
Use existing custom forms for scheduled security inspections, code compliance or talk to our team to set up your custom inspection forms. Give confidence to your system installers and technicians.
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Inspection Reminders, Analytics and Reports
Built in Inspection Reminders. Never miss any scheduled inspection. In addition, enjoy 100s of reports with filters to get the 360 degree view of your business. Fire Alarm and Security installation companies can impress customers and reduce employees stress and get paid faster using our fantastic all in one software.
SOFTWARE THAT KEEPS IN FULL CONTROL OF YOUR BUSINESS
See how you can track and manage your whole operation’s picture in one place—from customers, jobs, parts, invoices, and beyond.
SOFTWARE THAT KEEPS IN FULL CONTROL OF YOUR BUSINESS
See how you can track and manage your whole operation’s picture in one place—from customers, jobs, parts, invoices, and beyond.
Better Field Service Software is Waiting for Your Security and Fire Alarm Equipment Service Business
We offer a variety of tools to ensure your success. From customer-facing and back-office solutions to scheduling visibility for better business decisions—we’ve got you covered! Get paid faster and set your Security Business apart from the competition with instant online payments and communication tools that provide an enhanced customer experience.
Want to Offer Recurring Payments and Automated Inspections? Do it in style with our software.
What makes Field Force Tracker a Perfect Software For Fire Alarm and Security Service Businesses
Field Force Tracker’s Fire Alarm and Security Field Service Management software helps residential and commercial Security Business Equipment Sales, Monitoring and Service contractors manage field teams, equipment installations, Alarm Monitoring Billing, work orders, scheduling, dispatch, CRM, GPS tracking, service agreements, project management and periodic inspections from one connected all-in-one software platform. Field Force Tracker Software is all you need to run the business.
Field Force Tracker is built to replace multiple systems— quotes, scheduling, work orders, field service, inventory, automated billing, and collections, natively in one system. Every part of your operation is connected.
What Field Force Tracker Does for Your Alarm and Security Installation, Monitoring and Service Business
Field Force Tracker organizes the key parts of your fire alarm and security Equipment Installation and Service business operation in one all-in-one system, making it easier to manage daily service work, long-term accounts, new installations and larger commercial projects.
- Scheduling & Dispatch: Schedule and dispatch technicians based on availability, location, skills and job needs.
- Work Order Management: Create, assign, update, reschedule and close work orders with clear documentation from start to finish. Add notes, check history etc.
- Client Management CRM: Maintain client profiles with job history, contacts, notes, and communication logs.
- Inventory Management: Advanced Inventory with serialized equipment and parts for warranty management, warehouse delivery and purchase orders, expense management
- Service Agreement Management: Track preventive maintenance contracts, renewal dates, recurring work, and service history.
- Alarm Monitoring Billing: Enjoy the power of automatic billing and collections features even for the largest operations. Use any central station with AI based integration..
- Automate Preventive Maintenance and Safety Inspections Scheduling: Fully automate your regulatory inspections with advanced AI driven tools. The best in the industry. Plan Fire Alarm Inspections to Ensure Compliance and Safety with built in NFPA-72 compliant forms.
- NFPA 72 Compliant Inspections: Fire Panel Inspection automation? Inspection & Testing for Residential & Commercial. Annual inspections. Quarterly inspections. Built-in NFPA-72 compliant forms.
- Mobile App for Technicians: Give field teams access to job details, client notes, customer history, photos, work orders, and time updates from the job site.
- Project Management: Manage larger alarm and security installations, commercial projects, timelines, labor, materials, progressive invoicing and project progress in one place.
Alarm and Security Business Software Features That Help Your Company Thrive
- Integrated Location Tracking: No more chasing whereabouts. Use Field Force Tracker’s built-in tracking to validate timesheets/job hours and review past locations instantly.
- Mobile Alerts and Customer Notifications: Swiftly get real-time updates and critical details through the Field Force Tracker Mobile App. Stay informed even when on the move.
- Centralized Lead Tracking & Opportunity Management: Log and manage all business-related calls and sales leads from a single entry point. Customizable according to your needs.
- Comprehensive Reporting and Performance Tracking: Get a one-stop solution for tracking financial data, Job profits, technician profits, and other key performance indicators.
- Integrated Service Departments: Forget the guesswork – transfer work orders, materials, labor, photos, and descriptions seamlessly. Go digital and invoice on the same service day.
- Direct Photo Uploads: Capture, upload, and annotate images straight from your mobile device, providing immediate access for office teams.
- Labor Time and Cost Tracking: Eliminate payroll disputes and the need for stand-alone apps with immediate field hour transmission to the office.
- Integrated Employee Calendars: Align field and office schedules easily using Field Force Tracker’s service scheduling software.
Manage Alarm and Security Equipment and Alarm Monitoring Service Business From The Field To The Office
Field Force Tracker helps security contractors keep service operations organized across every stage of the job. Office teams can schedule work, track service history, manage client information, and review job documentation, while technicians can access the information they need from the field.
For commercial and residential Service companies managing high service volume, recurring maintenance, and multiple field technicians, Field Force Tracker provides a more connected way to run daily operations.
Streamline Your Alarm and Security Monitoring Service Business With Field Force Tracker
Keep your field service team connected from the office to the field. With scheduling, dispatch, CRM, GPS tracking, work orders, service agreements, and mobile tools in one platform, Field Force Tracker gives commercial contractors a better way to manage service work and grow their business.
Request a demo today to see how Field Force Tracker can support your field service operations.
Award Winning Software. Loved by Businesses Around the World!!
Built By the Best Engineering Teams. For the Best Service Pros.
Customer Testimonials
What Makes Field Force Tracker Customers So Happy?
We are a growing HVAC/Refrigeration Company with 25 years of history. As we added technicians, customer calls and jobs were being lost due to lack of coordination. We were unable to send quotes in time. We were using stickers to remember everything and things were falling through the cracks. We tried several programs but nothing did what we needed. Then, our new technician recommended Field Force Tracker. What a difference! It was night and day. We are able to stay up on quotes, billing and the technicians progress. Our sales are up almost 100%. Overall this has been one of the best things we have done for our company.
John Mulroney, President
Douglas Moore, Owner
Anthony Williams, President
Justin Smith, Service Manager
Kathy Amelie Jones, Office Manager
Versatile, Configurable and Easy to Use Alarm and Security Business Software
Designed to Take your Fire Alarm and Security Installer Business Services to the Next Level. Service History and Inspection Forms. Recurring Billing, Preventive Maintenance, Projects, and Agreements and Customer Portal.
Advanced System and Easy to Use Fire Alarm and Security Systems Installer Service Software
Flexible and multi-functional service management system / Designed to support the Fire Alarm and Security Systems Installation Service industry / All-in-One Business CRM with All Features for Sales and Service.
Fire Alarm and Security Systems Installers Service Industry has Unique Needs to Install and Manage Large Number of Installed Devices and Code Compliance.
Field Force Tracker is designed to take care the needs of Fire Alarm and Security System Installers to Install, program, maintain, and repair security and fire alarm wiring and equipment. It provides tools to insure that work is in accordance with relevant codes. With our software, you will be able to Install, maintain, or repair security systems, alarm devices, surveillance video cameras, security entrance key boards, or related equipment, following blueprints of electrical layouts and building plans.
Your technicians will find tools needed to mount and fasten control panels, door and window contacts, sensors, or video cameras, and attach electrical and telephone wiring to connect components. Software taking care of parts, services and blueprints, system installers will be left to demonstrate systems for customers and explain details, such as the causes and consequences of false alarms.
Field Force Tracker has all the features needed to help your business increase its competitive advantage and improve your services. Our unique security systems equipment tracking features make it an ideal solution for doing and managing large multi-site installations. You will have the ability to generate detailed service histories, reduce costs through the elimination of inefficient paperwork, and build stronger relationship with your customers. Customer Portal allow you to meet the ever-increasing demands of security in premises.
If you’re looking for a fire alarm and security equipment maintenance software that’s easy to set up and use, and will deliver incredible results, you’ve found it here. It will increase your revenue and profitability. You track and maintain critical repair records to meet regulatory compliance. You’ll gain an advantage in the security equipment maintenance industry that improves every aspect of your business — from getting technicians to the right place with the right parts on time, to managing contracts, inventory, billing and follow up.
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Equipment Service History:
Keeping track of your customers’ equipment details and service history is essential. Service Software provides you with instant up-to-date client, Alarm and Security Device management and service history information, plus quick and efficient service technician scheduling.
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Monitoring Service Contracts:
Service contracts are a key component of alarm and security service businesses. With our software, you can create multiple types of service agreements and manage them with ease. Dispatchers and technicians can quickly verify customer entitlements, eliminating the costs of providing parts and services not covered under contract. Automated recurring billings and contract expirations and renewals are quickly accessible. This allows you to provide services that are compliant with service level agreements (SLAs).
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Advanced Inventory Management:
Our software includes advanced inventory management for fire alarm and security system sales & service companies. Our software lets you easily track either serialized or non-serialized parts in your warehouse or on trucks, track usage trends, monitor supply for optimal levels and ensure proper billing for every part used.
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Maintaining Regulatory Compliance:
You track and maintain critical records used to meet regulatory compliance. When performing on-site inspections, technicians record the data on their tablets or laptops directly into your centralized database using the Mobile Field Technician application.
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Custom NFPA 72 Compliant Inspection Forms:
The system allows power capabilities to report and maintain necessary repair and approval forms. Businesses that perform service, repair, and inspections of security installation equipment will find it easy to track critical records needed for regulatory compliance, service delivery improvement, and operational performance.
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Projects Management with Progressive Invoicing:
You can keep track of large installation projects material, labor, timelines and cost using project management features.
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Customer Access Portal :
Customer Portal allow you to connect with your customers and meet the ever-increasing demands of residential and commercial security. It is a perfect security systems maintenance software that’s easy to set up and use, and will deliver incredible results. You track and maintain critical records used to meet regulatory compliance.
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Payment Integration with Recurring Invoice Support :
Enjoy fully automated recurring billing and charging system. Generate 1000s of invoices in day!!
Field Force Tracker is modular so you can select the components that you need.
From billing, accounting and contracts to inventory, purchasing, sales, and customer service, Field Force Tracker removes the need for disparate systems. It streamlines critical daily processes, and provides real-time visibility into every area of your service-driven organization.
Highlighted Features:
- Quickly & easily access customer accounts and past history
- Customizable customer qualification screen with drill down features to detailed information
- Technician skill levels to assign jobs appropriately
- Automate sales leads management with enhance call taking process
- Unlimited notes, date/time stamping & spell check
- Optional customer email notifications with technician picture & profile
- Color code dispatches for priority or enhanced organization
- Daily, weekly monthly dispatch board views
- Single Click scheduling functionality
- Create multiple dispatch boards
- Dispatch route optimization and Map support
- Integrated mapping & GPS tracking available
- Crew dispatching – Assign multiple people to the same job.
- Technician time tracking, time sheets and pay rates integration
Turbo Charge Your Entire Sales and Service Operations of Security Business
Takes Care of Security System Installers’ All Needs for Successful Business
Customizable For A Small Business or a Big Enterprise of Thousands of Employees
Field Force Tracker software can take care of your needs for field service management whether you are a field technician, an office service manager or an executive running the service department.
Reliable Cloud Based Solution – Low Cost to Deploy, Fully Supported
We are so confident that you would love Field force tracker. It is the best value Field Service software – most feature rich and yet very affordable
Full Business Cycle Support with Full Sales and Service CRM Capabilities
This is the only software you shall need. It will take care of all your needs from dispatching, calendar planning to Sales and full advanced accounting.
Easiest Onboarding Experience with Superior Customer Support
Frequently Asked Quesions
Fire Alarm, Saftey and Security Business software helps you in automating your company’s day-to-day scheduling, dispatching and billing systems to improve efficiency and profitability.
This software helps alarm and security monitoring companies and their field technicians to estimate security installation jobs and invoice customers on-site from a mobile tablet, and communicate with office staff at the same time. Grow your security business profits with field service management software.
Alarm and Security Business software helps you in dispatching and manage end-to-end activities for your security business, including scheduling, dispatch, invoicing, billing, and much more. Sign up for a free trial today.
Field Force Tracker offers the best field service management tools into one easy-to-use and affordable Alarm and Security Business software solution. Give customers the option to book appointments online where they can request a service, specify available dates and times, and automatically schedule an appointment with you. Our app allows you to manage and communicate with field technicians more effectively and gives you more time to do your job and grow revenue.
Field Force Tracker is compatible with both QuickBooks Desktop ® and QuickBooks Online ®. Unlike other field service programs that only support QuickBooks Online ®, you won’t have to change the way you use QuickBooks to start using Field Force Tracker. Let QuickBooks handle your accounting and let Field Force Tracker handle your field service management for a complete business solution.
Available for both iOS and Android, the Field Force Tracker’s mobile app lets your team take all of the best parts of Field Force Tracker on the go. Best of all, it’s fully and automatically synced with the web app, ensuring that your team is always on the same page.
Our easy-to-use Field Force Tracker Recurring Jobs feature helps you cut down your manual work and keep your team in sync. By setting up the repeat series of work once, your team’s calendar will be populated, reminders will be sent to staff and customers, and invoices will be sent at the completion of each job. Field Force Tracker takes the pain out of recurring jobs.
Field Force Tracker offers a personalized onboarding experience with dedicated attention to you, and our personal trainers ensure that you get the most out of our software. Save time, impress your customers, and start growing your business today. Request a demo to see all the benefits of using Field Force Tracker.
Most companies find that using an Alarm and security business software improves many areas of their business. Office staff is less burdened by paperwork and is more efficient at dispatching technicians. The software takes the guess work out of which technician will be closest and has the skill set to complete the work order. Technicians are more equipped to provide great customer service and increase ticket size by knowing customer history and providing customers with good-better-best options. Owners can rest easy knowing they’re focusing on the right aspects of their company with detailed reporting and dashboards on company performance.
The best Security Business software is the one that fits your business! When evaluating Plumbing software, you should always look at how all the features of the software flow together. If the flow of the software doesn’t fit the flow of your business, you and your employees will grow incredibly frustrated. Many Plumbing contractors find that Field Force Tracker is very intuitive because the software’s design was created with heavy input from owners, dispatchers, and technicians.
Absolutely – Field Force Tracker can help in setting up monitoring contracts, automate billing and remind you whenever contract renewals are needed.
It has fully automated recurring billing support and recurring reminders for inspections for alarm companies.
Field Force Tracker is the best of the breed job management software for security businesses. It enables your technicians get access to a mobile app that enables them with context to provide better customer service. With job details, work history, notes, previous estimates and even photos, they’ll be fully equipped to perform their best work. Additionally, best-in-class plumbing software such as Field Force Tracker will allow technicians to increase the average job ticket when they build estimates with multiple price options in minutes. The options provided and the fast turnaround are proven to increase estimate conversion rates.
Alarm and Security Installer Software is a specialized tool designed to help businesses that install and maintain alarm and security systems. This software streamlines various aspects of the business, such as scheduling, job management, inventory tracking, billing, and customer relationship management. The benefits include increased operational efficiency, improved technician productivity, enhanced customer satisfaction, and better resource management.
A: Key features to look for in Alarm and Security Installer Software include:
- Scheduling and dispatching capabilities
- Job management and tracking
- Real-time updates and communication tools
- Inventory management
- Customer management and CRM integration
- Mobile access for field technicians
- Invoicing and billing functionalities
- Reporting and analytics
- Integration with other business systems, such as accounting and CRM software
Fire Alarm and Security Installer Software improves scheduling and dispatching by automating these processes and optimizing technician assignments based on factors such as location, availability, and skill set. It allows for real-time updates and adjustments, reducing downtime and travel time. This ensures that technicians are efficiently utilized, and customers receive timely service.
Yes, Alarm and Security Installer Software is suitable for small businesses. Many software solutions are scalable and can be customized to meet the specific needs of small businesses. They provide cost-effective tools that help manage installations and maintenance more efficiently, leading to business growth and improved customer service.
Alarm and Security Installer Software enhances customer management by centralizing all customer information in one place. This includes service history, contact details, and