Managing Field Techs

Field Force Tracker is a business management software for service businesses who need to better manage their customer data, schedule jobs for employees, create invoices and estimates, track payments, and have better insight into their business operations. Field Force Tracker can be used via your mobile phone or computer. This is also known as a Field Service Management Software.

Field service management software is a category of software platforms for service businesses to run their business.  For example, Field Force Tracker covers a wide variety of  customizable functions to industry types such as HVAC, Plumbing, Elevators, Electrical, Fire Alarm and Security etc.

A field service management (FSM) software is a comprehensive solution designed to help businesses manage and streamline their field service operations. FSM software enables service providers to efficiently schedule and dispatch technicians, track work orders, manage customer relationships, and access real-time data for improved decision-making.

Field Force Tracker is a field service management  software specifically designed for service companies of all types. For example, it has special features for HVAC companies  such as maintenance agreements, asset management, HVAC flat rate price books, HVAC system configuration price books, good better best proposals, and more. While ‘HVAC software’ is considered field service management, not all field service management software is designed for HVAC.

Field Force Tracker is for businesses who want to improve their customer data management, job scheduling, and invoicing processes. For example, instead of waiting to handwrite and mail out invoices, you can send an invoice for completed work in seconds at the job site or in the office with Field Force Tracker. All the relevant info is automatically included in the invoice; you can make any changes as needed and send directly to your customer via email, meaning you can get paid quicker.

Field Force Tracker also knows when you’ve sent an invoice out and when it’s been paid, so you can track whether your customer has paid for the service. Field Force Tracker allows you to quickly schedule jobs and dispatch team members, notifying them of their newly assigned work and equipping them with all necessary information to perform the job.

Field Force Tracker also helps you manage customer information and history including all jobs, invoices, photos, files, and comments attached to the customer profile. By organizing all these functions for you, Field Force Tracker can save you time and effort while allowing you to better serve your customer.

All types of mobile service businesses and contractors use Field Force Tracker to manage their business. Typical companies include HVAC, electrical, plumbing, specialty contractors, service businesses, handymen, and more, but any business with team members out in the field servicing customer with scheduling, customer management, and invoicing needs can benefit from using Field Force Tracker.

Most Field Force Tracker customers range from 1-person operations to 1 000+ -employee teams.

QuickBooks is primarily meant for accounting and bookkeeping. HVAC Software like Field Force Tracker has more robust business management tools, specifically catering to HVAC, Electrical, Plumbing, and other field service businesses. Field Force Tracker integrates with QuickBooks to manage accounting and bookkeeping easily.

Field Force Tracker pricing ranges depending on the size of your business. To learn more, please reach out to our sales team by booking a demo.

Yes. Field Force Tracker Software integrates with Intuit QuickBooks Online and with QuickBooks Desktop Premier and Enterprise editions. Commercial, construction, and residential service professionals can take advantage of the QuickBooks integration to simplify accounting procedures and smooth the flow of information from invoice on the job site to reconciliation in your accounting software, without the hassle of double entry.

The benefits of a field service management software include increased operational efficiency, improved customer experience, and streamlined business operations. FSM software helps automate tasks such as scheduling and dispatching, work order management, and invoicing, allowing service professionals to focus on delivering exceptional service. Additionally, field service software provides real-time updates and access to customer information, enabling technicians to make informed decisions on the job.

The cost of field service management software varies depending on the features, number of users, and the specific needs of your business. Some FSM software providers offer monthly subscription plans, while others charge a one-time fee for a perpetual license. Many software solutions also offer different pricing tiers based on the level of functionality required. It’s best to contact the software provider directly to get a customized quote based on your business needs.

Common features of field service management software include:

• Scheduling and dispatching: Easily assign and track work orders, optimizing technician schedules.
• Mobile field service app: Allows technicians to access job details, customer information, and update work order status on the go.
• Customer management: Manage customer information, service history, and communication in one centralized system.
• Invoicing and payment processing: Generate invoices and accept payments directly through the software.
• Reporting and analytics: Gain insights into key performance metrics and make data-driven decisions.
• Integrations: Connect with other business tools such as 24/7 call answering services, accounting software, and lead management.

It’s super easy! There is no need to download or install anything on any servers or computers.  Data migration may take about a week or so. Our team of on boarding experts will help you get started and are there for you every step of the way.  You can be fully functional over a weekend!!

Field Force Tracker Mobile Apps are the best mobile apps in the field service software industry.  We have been improving these apps for over 15+ years. Our Apps are available on the App Store and Google Play and are  fully compatible with any smartphone from Apple or Android.

With the Field Force Tracker mobile app, you can manage all aspects of field jobs.  You and your teams can stay connected and use the platform from anywhere – in the office, on the road, and at the job site. Your techs can generate invoices with two clicks and even take payments in the field without swiping credit cards. They can also send an ‘On my way’ message to communicate with clients every step of the way and minimize the chances of last-minute cancellations.

We have been in business for over 15+ years much before  many new companies entered in this space.  So you can be rest assured in a product and company where your operations won’t be affected.

Our data is stored in the Cloud with advanced security and automatically backed up.  Our engineering team is continuously monitoring the system for reliability and safety of your data and operations,