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AMAZING SET OF UNPARALLELED FEATURES
The Best of the Breed Field Service Management Software
#1 Ranked Field Service Management Software For Automating Your Entire Field Service Operations
Tailored Functionality to Match Your Business Needs with Special Functional Modules. Broadest Set of Features in the Industry. Reliable, Proven and Exemplary Software.
Frequently Asked Questions (FAQ): About Field Service Software
Field Force Tracker is a business management software for service businesses who need to better manage their customer data, schedule jobs for employees, create invoices and estimates, track payments, and have better insight into their business operations. Field Force Tracker can be used via your mobile phone or computer. This is also known as a Field Service Management Software.
Field service management software is a category of software platforms for service businesses to run their business. For example, Field Force Tracker covers a wide variety of customizable functions to industry types such as HVAC, Plumbing, Elevators, Electrical, Fire Alarm and Security etc.
A field service management (FSM) software is a comprehensive solution designed to help businesses manage and streamline their field service operations. FSM software enables service providers to efficiently schedule and dispatch technicians, track work orders, manage customer relationships, and access real-time data for improved decision-making.
Field Force Tracker is a field service management software specifically designed for service companies of all types. For example, it has special features for HVAC companies such as maintenance agreements, asset management, HVAC flat rate price books, HVAC system configuration price books, good better best proposals, and more. While ‘HVAC software’ is considered field service management, not all field service management software is designed for HVAC.
Field Force Tracker is for businesses who want to improve their customer data management, job scheduling, and invoicing processes. For example, instead of waiting to handwrite and mail out invoices, you can send an invoice for completed work in seconds at the job site or in the office with Field Force Tracker. All the relevant info is automatically included in the invoice; you can make any changes as needed and send directly to your customer via email, meaning you can get paid quicker.
Field Force Tracker also knows when you’ve sent an invoice out and when it’s been paid, so you can track whether your customer has paid for the service. Field Force Tracker allows you to quickly schedule jobs and dispatch team members, notifying them of their newly assigned work and equipping them with all necessary information to perform the job.
Field Force Tracker also helps you manage customer information and history including all jobs, invoices, photos, files, and comments attached to the customer profile. By organizing all these functions for you, Field Force Tracker can save you time and effort while allowing you to better serve your customer.
Field Force Tracker is flexible and configurable to the industry types. All types of service businesses and contractors use Field Force Tracker to manage their business.
Typical companies include HVAC, electrical, plumbing, elevators, industrial machinery, copiers, access equipment, fire alarm, security specialty contractors, residential and commercial service businesses, handymen, and more, but any business with team members out in the field servicing customer with scheduling, customer management, and invoicing needs can benefit from using Field Force Tracker.
Most Field Force Tracker customers range from 1-person operations to 1 000+ -employee teams.
QuickBooks is primarily meant for accounting and bookkeeping. An accounting software is only good for book keeping.
A Field Service Software like Field Force Tracker has more robust business management tools including invoicing, Quotes and Other capabilities, specifically catering to service businesses such as HVAC, Electrical, Plumbing, Elevators, Copier, Garage Door and other field service businesses. Field Force Tracker doesn’t require that you have QuickBooks software.
Field Force Tracker integrates with QuickBooks to transfer all relevant data to QuickBooks, if needed. But, not every business needs QuickBooks software. Many do all their business using Field Force Tracker Alone.
Field Force Tracker pricing ranges depending on the size of your business. To learn more, please reach out to our sales team by booking a demo.
Yes. Field Force Tracker Software integrates with Intuit QuickBooks Online and with QuickBooks Desktop Premier and Enterprise editions. Commercial, construction, and residential service professionals can take advantage of the QuickBooks integration to simplify accounting procedures and smooth the flow of information from invoice on the job site to reconciliation in your accounting software, without the hassle of double entry.
The benefits of a field service management software include increased operational efficiency, improved customer experience, and streamlined business operations.
FSM software helps automate tasks such as scheduling and dispatching, work order management, and invoicing, allowing service professionals to focus on delivering exceptional service. Additionally, field service software provides real-time updates and access to customer information, enabling technicians to make informed decisions on the job.
The cost of field service management software varies depending on the features, number of users, and the specific needs of your business
Some FSM software providers offer monthly subscription plans, while others charge a one-time fee for a perpetual license. Many software solutions also offer different pricing tiers based on the level of functionality required. It’s best to contact the software provider directly to get a customized quote based on your business needs.
We have been awarded the most affordable software awards for many years by software comparison companies.
Field Force Tracker uses transparent per user based pricing as shown on our price page.
Common features of field service management software include:
- Scheduling and dispatching: Easily assign and track work orders, optimizing technician schedules.
- Mobile field service app: Allows technicians to access job details, customer information, and update work order status on the go.
- Customer management: Manage customer information, service history, and communication in one centralized system.
- Invoicing and payment processing: Generate invoices and accept payments directly through the software.
- Reporting and analytics: Gain insights into key performance metrics and make data-driven decisions.
- Integrations: Connect with other business tools such as 24/7 call answering services, accounting software, and lead management.
Field force tracker includes all above feature and includes many industry specific features, modules and options. It provides highly scalable system with lots of customization and flow control options. Its power comes its ability to offer business specific features as HVAC or a plumbing or an electrical business is very different than Elevator Business; Elevator business is very different than Fire Alarm and Security Business. Fire Alarm and Security Business is very different than Copier and Office Equipment business. Field Force Tracker provides superior features with many nuances to our users to make their life easier and more productive.
It’s super easy! There is no need to download or install anything on any servers or computers. Data migration may take about a week or so. Our team of on boarding experts will help you get started and are there for you every step of the way. You can be fully functional over a weekend!!
Field Force Tracker Mobile Apps are the best mobile apps in the field service software industry. We have custom designed these Mobile apps for our users based on the latest technology.
We have been improving these apps for over 15+ years. Our Apps are available on the App Store and Google Play and are fully compatible with any smartphone from Apple or Android.
With the Field Force Tracker mobile app, you can manage all aspects of field jobs.
You and your teams can stay connected and use the platform from anywhere – in the office, on the road, and at the job site. Your techs can generate invoices with two clicks and even take payments in the field without swiping credit cards. They can also send an ‘On my way’ message to communicate with clients every step of the way and minimize the chances of last-minute cancellations.
We have been in business for over 15+ years much before many new companies entered in this space. So you can be rest assured in a product and company where your operations won’t be affected.
Our data is stored in the Cloud with advanced security and automatically backed up. Our engineering team is continuously monitoring the system for reliability and safety of your data and operations,
Frequently Asked Questions (FAQ): Industry Specific Features and Pricing
Field Force Tracker offers the most comprehensive features in the industry. Almost, all field service software will be able to do simple job scheduling but they are very limiting for serious business operations. They lack advance features in many areas and can’t scale up.
Field Force Tracker goes far beyond than a normal scheduling software with features like advanced equipment management, Repair History, Inventory management, contracts and plans management, automatic recurring invoices, customer industry specific features, payments and receivable management, customer feedback, SLA management, Inspection forms, Sales CRM and many other optional modules. It is not just the feature availability but how features have been made to scale up, add sub-features to minimize time to manage all aspects of jobs, employees and customers and make information available at a user’s finger tips.
It is configurable and offers powerful mobile apps fully integrated with the main system.
It’s high configurability makes it suitable for a single person operation as well as large teams of 100s of field and office personnel.
Yes – Field Force Tracker is designed to scale up with your business.
So, storing customer information with many service locations is a standard part of the software design. There are many other location dependent features related to equipment and contract. Contact our sales team for more information.
Yes – it is a great billing and invoicing solutions with many powerful options.
Contact our sales team for more information.
Yes – we offer highly configurable contracts module with ability to set up special plans, memberships and agreements.
Most Definitely – Field Force Tracker is only software in the market that can support multiple branches and locations for growing company with various access controls.
Absolutely – we have features to manage both commercial and residential service businesses.
The basic HVAC focused field service software like service fusion or field edge etc are designed for residential service business in mind and hence, many users find them very limiting for mainly commercial business.
Field Force Tracker’s flexibility is to support large value commercial businesses with feature like inspection forms, automatic job scheduling, team jobs, purchase orders and inventory management and more.
Contact our sales team for more information.
Yes. Field Force Tracker Software integrates with Intuit QuickBooks Online and with QuickBooks Desktop and several other accounting software (Xero, Sage) etc. Note that some software may be available on for a particular country only.
Yes – we can migrate your data and users from most other software.Our robust import functions can import data from spreadsheets (CSV files) by appropriately sanitizing and formatting data to our system.
Our team has managed migrations from custom and other software such as Service Titan, Service Fusion, Fieldedge, Razorsync, Housecall Pro, Mhelpdesk, Bluefolder, Workiz and Field Pulse, E-Automate, Miracle Software and many other software. We can also directly take data exported from Quickbooks too.
A typical import of data only takes 2-3 days.
Yes – the system has exceptional abilities for time and material capturing.
It can manage time and material billing of any size job.
Definitely.
Field Force Tracker offers advanced inventory and parts management capabilities. Its capabilities exceeds or matches the capabilities of many independent inventory management software. Every thing from PO to parts usage, part shipment are tracked in the system.
Frequently Asked Questions (FAQ): Migrations to and Using Field Force Tracker and Subscription Management
Field Force Tracker is used by all kind of businesses in multiple industries. Being a superior and versatile Field Service Management software, commercial and residential services companies both use it.
The main users using software come from HVAC, Plumbing, Elevators, Photocopiers, Mobility and Access Control, Electrical Contractors, Industrial Machines Maintenance, Bar Equipment, Fitness and Gym Maintenance, Medical Equipment & all kinds of constructions and re-modelling company etc. For full list go to all industry types page.
On average, Field Force Tracker customers experience 25%+ improvement in efficiency and 30%-40% in additional revenue capacity every month.
The team size change is easily managed.
With Field Force Tracker, you can customize your workflows based on how your business runs. You can add or deactivate new team members at any time.
The system will work fine whether you are a one (1) person team or 500+ persons large team with many branches and locations. It is easy to manage all sizes team.
Our support team will help in configuring system as per your needs.
Yes, Field Force Tracker allows you to create “Invoices” with commonly used invoice line items. Store items such as labor rates, supplies, equipment, and more along with default prices, quantities, and descriptions. Create full invoices or quotes in just a few clicks.
Field Force Tracker offers different roles for employees depending on the functions they need access to. From Managers to Subcontractors, Field Force Tracker has ability to assign with varying permissions to align with your company structure.
If you don’t want certain employees to not be able to see or send out invoices, you can simply configure them to block from financial information.
Most Definitely – Field Force Tracker is only software in the market that can support multiple branches and locations for growing company with various access controls.
Field Force Tracker’s award-winning mobile app is available for both Apple iOS and Android devices. It’s frequently updated, giving your techs complete access to the newest features.
Built for ease and speed, mobile apps provides technicians with all the info they need about each customer, along with directions to the customer’s location, notifications for new jobs, and even workflows to follow when taking payments. And it’s all accessible through a mobile device.
Contact our team to get a 2 weeks free trial account. You can pay for your subscription from subscription management button using appropriate payment method.
Most definitely. While our system is designed to grow with the team size, a single person starting out can equally benefit with the software and its excellent capabilities.
You can use it to manage jobs, invoices, quotes and payments all within the single platform.
We offer special pricing for startups and single person businesses to make it easier for them.
You can use a credit card to pay for any plan. If you choose to pay annually, you may be eligible to be invoiced and pay by ACH or wire transfer. Please contact us to start the process.
You can choose between different billing periods. The billing periods are once a month, every 3 months, every 6 months or annually. The prices listed on our website are the prices for annual payment.
The subscription price includes web support through our online support center. After registering your request, you’ll get the support you need through the exchange of emails. We also offer Premium support, which offers you normal support and in addition guaranteed response times, a higher priority, extended opening hours, personal follow-ups after critical events, and quarterly reports on response times. Additional subscription fees apply if you wish to use our Premium support offering.
We offer a lot of resources to help you get started with Field Force Tracker. You can get access to a lot of online resources through our help site. If you are looking for classroom training or private sessions, please contact us