15+ Years in Making. Used and Loved by Thousands in Over 30+ countries.

Built By the Best Engineering Teams. For the Best Service Pros.

Why Smart Businesses Choose FIELD FORCE TRACKER over Jobber?

Jobber is a simple need software mostly used by handyman type users. Field Force Tracer, on the other hand, is an Advanced Business Class Software with Advanced Industry Features and Tools for growing business for better organization needs. Enjoy Unmatched Advanced Features, Industry Specific Modules, More Powerful Apps, Lower Costs and Better Support

Features
Field Force Tracker
Jobber
Job Dispatching
Provides Extensive Job Scheduling Using Dispatch Boards
Intelligent/Smart Job Scheduling
Semi-Automatic or AI enabled Fully Automatic Scheduling for Larger Teams
Comprehensive Employee Management
GPS Location Tracking, TImesheets, Leave Management, Payroll and Clockin Clockout
Contract Employee Management
Manage Contract Employees with Configurable Access Controls
Basic Inventory Management
Inventory Management for Warehouse Parts and Supplies
Advance Inventory Management
Truck Inventory, Purchase Orders, Order Tracking and Serialised Parts
Contracts with Advanced Billing Options
Fully automated contracts billing and job scheduling
Automated PM/ Inspections Scheduling
Fully automated Work Order Creation and Scheduling
Automated Product and Customer Repair History
Fully automated repair history extraction and reporting
Multi-Channel Customer Service Feedback
Get Customer Service Feedback through Yelp, Google, BBB, and More
Metered/ IOT Products Support
Use Product Meters/ Counters or IOT sensors data for Billing (copiers, industrial and commercial machines etc.) and PM scheduling
Service Ticket Management
Manage Service Requests for Exemplary Service/ SLA
Customer Access Portal
Customer Access Portal for Commercial Customers with Multiple Modes
Checklists and Custom Inspection Forms
Multi-Section Fillable Checklists and Pre-built Industry Custom Inspection Forms
Full Project Management with Progress Billing
Integrated Advanced Project Management with Gannt Charts and Comprehensive Progress Billing
Built in Sales CRM
Built in Sales CRM with Independent Leads Management
QB Online and QB Desktop Integration
Two Way QuickBooks Sync for Desktop and Online Software
API with 3000+ External Integrations
Integrate to 3000+ Other External Software via Supported Zappier/ Make.Com Integrations
Copier Industry DCA Integrations
Integrate DCA for Copier Meter Billing & Supply Tracking
Additional Industry Modules
Industry Modules with AI/ Industry Support. Call for Demo.

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Better Field Service Software is Waiting for Your Security and Fire Alarm Equipment Service Business

A Better Way to Run Your Sales,  Installation and Service Business

We offer a variety of tools to ensure your success. From customer-facing and back-office solutions to scheduling visibility for better business decisions—we’ve got you covered! Get paid faster and set your Security Business apart from the competition with instant online payments and communication tools that provide an enhanced customer experience.

Want to Offer  Recurring Payments and Automated Inspections? Do it in style with our software.

All in one Field Service Software for the elevator business

Award Winning Software. Loved by Businesses Around the World!!

Built By the Best Engineering Teams. For the Best Service Pros.

Alarm and Security Business Software"
Alarm and Security Business Software"
Alarm and Security Business Software"
Alarm and Security Business Software"
Alarm and Security Business Software"
Alarm and Security Business Software"
Fire Alarm and Security Business Software"
Fire Alarm and Security Business Software"
Fire  Alarm and Security Business Software"
Fire Alarm and Security Business Software"
#1 Fire Alarm and Security Software

Customer Testimonials

What Makes Field Force Tracker Customers So Happy?

We are a growing HVAC/Refrigeration Company with 25 years of history.  As we added technicians, customer calls and jobs were being lost due to lack of coordination.  We were unable to send quotes in time.  We were using stickers to remember everything and things were falling through the cracks. We  tried several programs but nothing did what we needed. Then, our new technician recommended Field Force Tracker. What a difference! It was night and day. We are able to stay up on quotes, billing and the technicians progress. Our sales are up almost 100%. Overall this has been one of the best things we have done for our company.

Best Software for HVAC Business

John Mulroney, President

A1 Airconditioning and Heating

As a growing  multi-division HVAC company, our experience with Field Force Tracker has been fantastic. It  is so powerful!.   It gives us the the ability to track  employees, quotes, invoices, payments, scheduling, warranties etc for our team of 25 people. I tried many software in the past, nothing met our need of running a busy operation from two locations.  We  chose Field Force tracker  for their fantastic customer service, price point, responsiveness, and many amazing features that no one else offers in the industry. Our sales are up by 80% year over year.  I strongly recommend to any one looking for a full featured system.

Software for HVAC Companies

Douglas Moore, Owner

Goodtime HVAC

Field force is an amazing software for any  sales and service business!. We are a major dealer of major brands Office equipment and Photocopiers equipment with offices in about 12 cities.  We sell and service a lot of equipment mainly to the business clients.  We have been using it for over 7 years to keep track of sales, warranty, and service. Their photocopier counter module has been a great help in keep track of photocopier  counters and managing recurring billing.  Our entire team loves the software for its simplicity, ease of use and the  power. Work Order, Quotes and Invoicing, repair history is a breeze.  Software has been fantastic.!!

Best Software for Copier Companies

Anthony Williams, President

KM Technolgies LLC

We are a very busy elevator company using  Field Service Software for five years for managing our entire business. Without Field Force Tracker, we would not have been able to grow our company by 80%, It allows us to provide the type of information that the technicians need in the field to do their job on customers and equipment.  The customer support is extremely helpful and always accessible when needed. This was the single most effective decision we have ever made and I highly recommend this system!!

Best service software for Elevator Businesses

Justin Smith, Service Manager

South East Elevators

We are an Electrical contractor and have been in business over 30 years, mainly new construction.  After researching many many applications, we chose Field force Tracker. It has been fantastic experience for our team. Excellent Technical Support Instant scheduling and dispatch , easy estimating and invoicing both in office and service field. We can compute profitability of jobs and track our team members. Quoting module is fantastic. Helped us grow our business 75% year over year.  You can access the schedule from anywhere! Endless reports. Absolutely fantastic software and our team loves it!

Field Service Software for Electric Business

Kathy Amelie Jones, Office Manager

Midwest Electrical Solutions LLC

Field Force Tracker is modular so you can select the components that you need.

From billing, accounting and contracts to inventory, purchasing, sales, and customer service, Field Force Tracker removes the need for disparate systems. It streamlines critical daily processes, and provides real-time visibility into every area of your service-driven organization.

Highlighted Features:

  • Quickly and easily access customer accounts and past history
  • Customizable customer qualification screen with drill down features to detailed information
  • Technician skill levels to assign jobs appropriately
  • Automate sales leads management with enhance call taking process
  • Unlimited notes, date/time stamping ; spell check
  • Optional customer email notifications with technician picture, Color code dispatches for priority or enhanced organization
  • Daily, weekly monthly dispatch board views
  • Single Click scheduling functionalityu003c/liu003enu003cliu003e
  • Create multiple dispatch boards
  • Dispatch route optimization and Map support Integrated mapping and ; GPS tracking available
  • Crew dispatching – Assign multiple people to the same job.
  • Technician time tracking, time sheets and pay rates integration
#1 Field Service Business Software

Turbo Charge Your Entire Sales and Service Operations of Service Business

Takes Care of Service and New System Installers’ All Needs for Successful Business

  • Customizable For A Small Business or a Big Enterprise of  Thousands of Employees

    Field Force Tracker software can take care of your needs for field service management whether you are a field technician, an office service manager or an executive running the service department.
  • Reliable Cloud Based Solution

    Low Cost to Deploy, Fully Supported We are so confident that you would love Field force tracker.  It is the best value Field Service software – most feature rich and yet very affordable.
  • Full Business Cycle Support with Full Sales and Service CRM Capabilities 

    This  is the only software you shall need. It will take care of all your needs from dispatching, calendar planning to Sales and full advanced accounting.

Easiest Onboarding Experience with Superior Customer Support

Supported Onboarding
We organize pre-launch review, provide a dedicated support team to you, and our trainers ensure that you realize the benefits faster. Our Mobile apps are known for their ease of use.
Unmatched Support
We will stand with you when you need us. Providing excellent support is a matter of faith here.nnOur Tech support teams operating from multiple offices around the world are there to help you when you need help.
Data Migration Guidance
Many of our customers migrate from competitive software to us. nnWe offer data conversion services to move your company’s data from your old software system into Field Force Tracker.

Frequently Asked Quesions

Why do smart businesses switch from Jobber to Field Force Tracker?

Businesses often switch to Field Force Tracker for more advanced set up, many industry specific features such as service contracts, more powerful inventory management, easier setup, much lower total cost, and  industry tools that simplify daily work.  Many Business in Commercial/ Residential HVAC, Elevators, Generator and Security Business find that Field Force Tracker is a much more advanced solution than Jobber for  managing their day to day operation more efficiently.  Jobber is primarily geared for residential handyman and simple residential services and therefore, lacking many features needed for other businesses. It also lacks scalability or specific automation functions such as project management, and AI driven intelligent auto-scheduling and planning for advance systems.

Also, Field Force Tracker is significantly cheaper, and offers many advanced industry specific features not available in Jobber and many other software.

What makes Field Force Tracker a better software solution than Jobber for most service businesses?

Both software can provide basic functions of job scheduling, quotes  and invoicing, However,  Field Force Tracker is more geared for advance users looking for better inventory management, better service agreement management, automation in invoicing and payment collection, integrated AI smart functions for larger team management and functions that make a busy office improve productivity.  Field Force Tracker also maintains better service and customer history which is very important for equipment maintenance businesses.

Field Force Tracker is designed for business users with multiple branch locations, enterprise users that needs pre-built inspection forms and automation of preventive maintenance, Advanced job scheduling etc.  Field force Tracker is geared for multiple businesses such as  Residential and Commercial HVAC, Security , Elevators, Copiers, Industrial Machines   while Housecall Pro’s primary focus is on simple residential service companies.

What makes Field Force Tracker a better solution than Jobber for service businesses with multiple locations?

Field Force Tracker is an advanced solution and highly scalable solution for any size business. Job assignments to tracking equipment, all functions are designed for distributed operations.  Whether you are one person team or have 100s of users, the system is easily adopts to your size. It  offers branch and department support for multiple location businesses that software such as  Jobber does not support.  Field Force Tracker allows multiple currencies and intelligent scheduling for distributed teams. Therefore, you can easily separate operations of one branch from another. You can also have many different departments within your business.

Field Force Tracker is overall a superior solution for larger multi-branch or multi-location businesses. Many businesses even operate operations in multiple countries using the same software.  Jobber does not have a branch and department concept.

I want to migrate to Field Force Tracker? How can I migrate from Jobber to Field Force Tracker ?

You can easily migrate from Housecall Pro to Field Force Tracker with matter of days. Field Force Tracker’s expert team helps you transfer your data—customers, jobs,  pricebooks and settings—so you can start using  Field Force Tracker and its advance functionality within matter of days.   Our team will help in exporting and importing all data from Jobber to Field Force Tracker.

Our Dedicated on-boarding  team can make it very smooth and pain free to migrate your data and set up your flows as per your operations.

Our on boarding and implementations team is available to help you with data import, user setup, customization decisions, training, and more. Contact us for more details.

 

How is Inventory Management Better in Field Force Tracker than Jobber?

Field Force Tracker provides comprehensive inventory management with advanced option to manage parts and supplies inventory. You can keep track of parts in the warehouse, service trucks or projects. You can keep track of part orders and shipments with automatic inventory adjustments. You can issue purchase orders and link POs to ongoing projects and work orders.

It is superior to any thing that any service platform provides including Jobber.

Is it easy to import data in Field Force Tracker from Jobber?

Definitely – you can export data from Jobber and import in Field Force Tracker within a day. Our advanced data import functions make it very easy to import data from any system.

Which platform is easier to implement, Field Force Tracker or Jobber?

Jobber  is simpler software as it lacks many advanced features. Field Force Tracker is also easier to implement and operate as it has been designed for ease of operations despite providing much more advanced software.

Most companies find that using  service business software improves many areas of their business. Office staff is less burdened by paperwork and is more efficient at dispatching technicians. The software takes the guess work out of which technician will be closest and has the skill set to complete the work order. Technicians are more equipped to provide great customer service and increase ticket size by knowing customer history and providing customers with good-better-best options. Owners can rest easy knowing they’re focusing on the right aspects of their company with detailed reporting and dashboards on company performance.

 

How Contracts Management Features of Field Force Tracker better than Jobber?

Field Force Tracker provides superior contract management features than any currently available software including  Jobber. It provides comprehensive billing options, preventive maintenance scheduling, automatic billing and charging, recurring payment management and full integrations of checklist and inspection forms. There is no other service software that offers so much proven and reliable functionality.

In addition, Field Force Tracker contract management has special features for certain industry (copiers, alarm and security, generators, commercial dishwashers, commercial HVAC systems) through custom industry modules.

Field Force Tracker contract management provides numerous options to generate invoices, invoice terms and payment options. It is a fully automated smart setup with many alerts and notifications to ensure accuracy and correctness of invoice generated.

What makes Inventory Management in Fiield Force Tracker much better than Jobber?

Field Force Tracker provides much advanced inventory modules than Jobber.   With Field Force Tracker – you can Control inventory and costs across your entire fleet.

  • Track materials from the warehouse all the way to work orders across trucks.
  • Manage inventory, whether centralized or spread across multiple locations and business units.
  • Keep trucks stocked with the right parts to cut travel time and finish more jobs per day.
  • Generate POs and Track delivery Status including partial delivery
  • Support for Serialized Part numbers with separate check in and checkout.
Why is Field Force Tracker considered a better system for Contracts and Agreement Magement than Jobber?

Field Force Tracker is way superior software for service agreements than any current software including Housecall Pro. It  can help in setting up monitoring contracts, automate billing and remind you whenever contract renewals are needed.

It has fully automated recurring billing support and recurring reminders for inspections or for alarm companies.

Field Force Tracker is the best of the breed  job management software for security businesses. It enables your technicians get access to a mobile app that enables them with context to provide better customer service.

With job details, work history, notes, previous estimates and even photos, they’ll be fully equipped to perform their best work. Additionally, best-in-class plumbing software such as Field Force Tracker will allow technicians to increase the average job ticket when they build estimates with multiple price options in minutes. The options provided and the fast turnaround are proven to increase estimate conversion rates.

This software streamlines various aspects of the business, such as scheduling, job management, inventory tracking, billing, and customer relationship management. The benefits include increased operational efficiency, improved technician productivity, enhanced customer satisfaction, and better resource management.

What advanced features of Field Force Tracker are not available in Jobber?

There are numerous features such as agreement automation, comprehensive project management, industry forms, separate Sales CRM and advance estimates etc that are only available in Field Force Tracker. In addition, There are numerous features that are way better implemented and are more scalable than any other software including Housecall Pro.

  • Scheduling and dispatching capabilities Job management and tracking
  • Real-time updates and communication tools
  • Inventory management
  • Customer management and CRM integration
  • Mobile access for field technicians
  • Invoicing and billing functionalities
  • Reporting and analytics
  • Integration with other business systems, such as accounting and CRM software
How is Field Force Tracker better than Jobber in Preventive management and Scheduling?

Field Force Tracker automates scheduling and dispatching for preventive maintenance  by automating these processes and optimizing technician assignments based on factors such as location, availability, and skill set. It allows for real-time updates and adjustments, reducing downtime and travel time. This ensures that technicians are efficiently utilized, and customers receive timely service.

What makes Field Employee Management features of Field Force Tracker better than Jobber?

Field Force Tracker offers numerous features that are not available in  Jobber.

We provide time sheets, clock in clock out, travel time and distance logs as well employee leave management. All these functionality is integrated with payroll management which can be customized for incentive and sales commission management. None of these features are available in Jobber.

Why Field Force Tracker is considered Better than Jobber for Billing and Invoice Management?

Field Force Tracker provides extensive invoices with better classifications of Sales Invoice, Work Order Invoice, Contracts  Invoice and Progressive invoice for larger projects. This allows Field Force Tracker to invoice simple sales and services, as well as manage billing of large multi-stage multi-million dollar projects easily. Client balance statements can all be prepared in the system with extensive AI driven smart capabilities.

The same extensive ability to create quote with sections and phases is the most extensive allowing large project estimates possible. The entire estimates and follow up cycle management is way better than Jobber.

Our ability to deal small projects billing to multi-million dollar projects capabilities and recurring invoice managements  are far superior to any software including Jobber.

Why is Field Force Tracker more scalable than Jobber for larger Teams?

Field Force Tracker has unique feature that makes it easily scale to multiple sites organizations with hundreds of field employees. Our system was designed to scale as you grow your business. Each organization can create branch offices and departments and apply filters to jobs, employees and other areas,

Combine above capabilities offer functionality that is far superior to any software including Jobber.

Why Field Force Tracker is considered a better platform than Jobber for external integrations?

Field Force Tracker is only platform that offers full tested integrations with QuickBooks Online and QuickBooks Desktop.

On addition, we provide full integration to over 2000+ different software with our builtin connector via Zapier and Make.com. Our powerful API offers advanced functionality and web-hook configuration for event driven integration with virtually any external system. ServiceFusion does not provide external API pre-built connectors.

Our ability to integrate with so many different accounting, CRM and other systems is far superior to Jobber which does not provide any of the above functionality supported by them.