Businesses often switch to Field Force Tracker for more advanced set up, many industry specific features such as service contracts, more powerful inventory management, easier setup, much lower total cost, and  industry tools that simplify daily work.  Many Business in Commercial/ Residential HVAC, Elevators, Generator and Security Business find that Field Force Tracker is a much more advanced solution than ServiceM8 for  managing their day to day operation more efficiently.  ServiceM8  is primarily geared for residential handyman and simple residential services and therefore, lacking many features needed for other mature businesses. It also lacks scalability or specific automation functions such as project management, contracts management, inventory, Industry Forms,  and AI driven intelligent auto-scheduling and planning for advance systems.

Also, Field Force Tracker is significantly cheaper, and offers many advanced industry specific features and automation tools not available in ServiceM8 and many other software.

Both software can provide basic functions of job scheduling, quotes  and invoicing, However,  Field Force Tracker is more geared for smart users/ teams and mature businesses looking for advanced inventory management, service agreement management, inspection and PM scheduling, automation in invoicing and payment collection, integrated AI smart functions for larger team management and functions that make a busy office improve productivity.  Field Force Tracker also maintains better service and customer history which is very important for equipment maintenance businesses.

Field Force Tracker is designed for improving productivity including business users with multiple branch locations, enterprise users that needs pre-built inspection forms and automation of preventive maintenance, Advanced job scheduling etc. 

Field force Tracker is geared for multiple type of service businesses such as  Residential and Commercial HVAC, Security , Elevators, Copiers, Industrial Machines   while ServiceM8 ‘s primary focus is on simple residential  handyman type services.

ServiceM8 is  not suitable for larger teams and lacks features needed to support a more mature businesses.

Field Force Tracker is an advanced solution and highly scalable solution for any size business. Job assignments to tracking equipment, repair history, all functions are designed for distributed operations.  Whether you are one person team or have 100s of users, the system is easily adopts to your size.

It  offers branch and department support for multiple location businesses that software such as  ServiceM8  does not support.  Field Force Tracker allows multiple currencies and intelligent scheduling for distributed teams. Therefore, you can easily separate operations of one branch from another. You can also have many different departments within your business.

Field Force Tracker is overall a superior solution for larger multi-branch or multi-location businesses. Many businesses even operate operations in multiple countries using the same software.  ServiceM8  does not have a branch and department concept.

You can easily migrate from ServiceM8 to Field Force Tracker with matter of days. Field Force Tracker’s expert team helps you transfer your data—customers, jobs,  pricebooks and settings—so you can start using  Field Force Tracker and its advance functionality within matter of days.   Our team will help in exporting and importing all data from Jobber to Field Force Tracker.

Our Dedicated on-boarding  team can make it very smooth and pain free to migrate your data and set up your flows as per your operations.

Our on boarding and implementations team is available to help you with data import, user setup, customization decisions, training, and more. Contact us for more details.

ServiceM8 does not offer inventory management of any kind. 

Inventory Management is very important as it lets you calculate profits margin of jobs, contracts and quotes thereby, directly affecting the profitability of your business.

Field Force Tracker provides comprehensive inventory management with advanced option to manage parts and supplies inventory. You can keep track of parts in the warehouse, service trucks or projects. You can keep track of part orders and shipments with automatic inventory adjustments. You can issue purchase orders and link POs to ongoing projects and work orders.

It is superior to any thing that any service platform provides including ServiceM8.

Definitely – you can export data from ServiceM8 and import in Field Force Tracker within a day. Our advanced data import functions make it very easy to import data from any system.

ServiceM8   is simpler software as it lacks many advanced features. Field Force Tracker provides more advanced features and still is an easier software to implement and operate as it has been designed for ease of operations despite providing much more advanced software.

Most companies find that using  service business software improves many areas of their business. Office staff is less burdened by paperwork and is more efficient at dispatching technicians. The software takes the guess work out of which technician will be closest and has the skill set to complete the work order.

Technicians are more equipped to provide great customer service and increase ticket size by knowing customer history and providing customers with good-better-best options. Owners can rest easy knowing they’re focusing on the right aspects of their company with detailed reporting and dashboards on company performance.

ServiceM8 does not provide contract and agreement management features.

Field Force Tracker provides superior contract management features than any currently available software including  Jobber. It provides comprehensive billing options, preventive maintenance scheduling, automatic billing and charging, recurring payment management and full integrations of checklist and inspection forms. There is no other service software that offers so much proven and reliable functionality.

In addition, Field Force Tracker contract management has special features for certain industry (copiers, alarm and security, generators, commercial dishwashers, commercial HVAC systems) through custom industry modules.

Field Force Tracker contract management provides numerous options to generate invoices, invoice terms and payment options. It is a fully automated smart setup with many alerts and notifications to ensure accuracy and correctness of invoice generated.

ServiceM8 does not provide any inventory management. Inventory management and control is very important for maintaining the profitability of any business,

Even when you maintain no inventory, inventory management module helps you track your part purchase expenses and profitability of jobs and quotes.

Field Force Tracker provides much advanced inventory modules than any other comparable software.   With Field Force Tracker – you can Control inventory and costs across your entire fleet.

• Track materials from the warehouse all the way to work orders across trucks.
• Manage inventory, whether centralized or spread across multiple locations and business units.
• Keep trucks stocked with the right parts to cut travel time and finish more jobs per day.
• Generate POs and Track delivery Status including partial delivery
• Support for Serialized Part numbers with separate check in and checkout.

ServiceM8 does not provide contracts and agreement management. Hence, is not a comparable software.

Field Force Tracker is a way more superior software for service agreements than any current software including ServiceM8 . It  can help in setting up monitoring contracts, automate billing and remind you whenever contract renewals are needed.

It has fully automated recurring billing support and recurring reminders for inspections or for alarm companies.

Field Force Tracker is the best of the breed  job management software for security businesses. It enables your technicians get access to a mobile app that enables them with context to provide better customer service.

With job details, work history, notes, previous estimates and even photos, they’ll be fully equipped to perform their best work. Additionally, best-in-class plumbing software such as Field Force Tracker will allow technicians to increase the average job ticket when they build estimates with multiple price options in minutes. The options provided and the fast turnaround are proven to increase estimate conversion rates.

This software streamlines various aspects of the business, such as scheduling, job management, inventory tracking, billing, and customer relationship management. The benefits include increased operational efficiency, improved technician productivity, enhanced customer satisfaction, and better resource management.

There are numerous features such as agreement automation, comprehensive project management, industry forms, separate Sales CRM and advance estimates etc that are only available in Field Force Tracker. In addition, There are numerous features that are way better implemented and are more scalable than any other software including ServiceM8 .

• Scheduling and dispatching capabilities Job management and tracking
• Real-time updates and communication tools
• Inventory management
• Customer management and CRM integration
• Mobile access for field technicians
• Invoicing and billing functionalities
• Reporting and analytics
• Integration with other business systems, such as accounting and CRM software

ServiceM8 does not provide contracts management or PM scheduling.

Service Business need comprehensive automation for contracts and agreement management, inspection and preventive maintenance scheduling,

Field Force Tracker automates scheduling and dispatching for preventive maintenance  by automating these processes and optimizing technician assignments based on factors such as location, availability, and skill set.

It allows for real-time updates and adjustments, reducing downtime and travel time. This ensures that technicians are efficiently utilized, and customers receive timely service.

Field Force Tracker offers numerous features that are not available in  ServiceM8.

We provide time sheets, clock in clock out, travel time and distance logs as well employee leave management. All these functionality is integrated with payroll management which can be customized for incentive and sales commission management. None of these features are available in ServiceM8 .

ServiceM8 lacks advanced billing automation, payment and client statement and payment reconciliation options for formal service businesses.

Field Force Tracker provides extensive invoices with better classifications of Sales Invoice, Work Order Invoice, Contracts  Invoice and Progressive invoice for larger projects.

This allows Field Force Tracker to invoice simple sales and services, as well as manage billing of large multi-stage multi-million dollar projects easily. Client balance statements can all be prepared in the system with extensive AI driven smart capabilities.

The same extensive ability to create quote with sections and phases is the most extensive allowing large project estimates possible. The entire estimates and follow up cycle management is way better than Jobber.

Our ability to deal small projects billing to multi-million dollar projects capabilities and recurring invoice managements  are far superior to any software including ServiceM8.

ServiceM8 cannot be used with large teams. Their software lacks features to manage larger service teams.

Field Force Tracker has unique feature that makes it easily scale to multiple sites organizations with hundreds of field employees. Our system was designed to scale as you grow your business. Each organization can create branch offices and departments and apply filters to jobs, employees and other areas,

Combine above capabilities offer functionality that is far superior to any software including ServiceM8 .

Field Force Tracker is only platform that offers full tested integrations with QuickBooks Online and QuickBooks Desktop.

ServiceM8 DOES NOT even provide QuickBooks Desktop Support or advanced integration APIs for integrations with all kind of software.

On addition, we provide full integration to over 2000+ different software with our builtin connector via Zapier and Make.com. Our powerful API offers advanced functionality and web-hook configuration for event driven integration with virtually any external system. ServiceM8 does not provide external API pre-built connectors.

Our ability to integrate with so many different accounting, CRM and other systems is far superior to Jobber which does not provide any of the above functionality supported by them.