Mobile apps can add tremendous value to any field service operation. They can help optimize all areas of field service delivery. A good field service software must have a powerful app with features that can be customized and used in your business.
Empowering Field Service Teams with the Power of Mobile Apps
Field Service Management Software can greatly change how you deliver service to your customers. Today, Field Service Software has become a necessary tool to deliver field service industry. While it is possible for companies to operate field service management without using modern field service software like Field Force Tracker, it will results in them not reaching their potential efficiency. As company grows and has a need to scale up the operation, they feel handicapped due to lack of tools. This can easily result into lost opportunities and business.
In a business, ERP systems manage supply chain and finance operations. However, these system lack capabilities to manage field service operations. Your field service technician operations can only be delivered with good field service management software that comes with a dynamic, flexible, and easy-to-use mobile application. A field service mobile app can make your tech do more jobs in less time. It becomes the focal point of their daily operations, providing access to vital project information and forms that they can utilize and alter in real-time. Their mobile application takes center stage as the primary form of communication between them and the office.
Best Reasons to Use Field Force Tracker Field Service Software?
Read below to learn top reasons your organization should utilize Field Force Tracker and its integrated, made-for-mobile application for field service.
Easy to Complete Jobs for Field Technicians
The Field Force Tracker mobile application will be the single most valuable tool that they carry with them into the field. It houses access to past and present project information, their schedule, photos, schematics, and anything else they might need. They can replace all paperwork with a single tablet or mobile device, providing easy real-time access to information relevant to every facet of their role. This is what we call field technician enablement, as it enables them to do their job to the best of their ability.
Increases Data Sharing and up to date information
You might be a field service company, but your business runs on information. The communication and dissemination of project information, schedules, invoices, and work orders are essential, and you need it handled quickly and accurately. When your technicians make updates through the mobile app, they upload information in real-time that is visible to anyone in the office. Furthermore, when your technicians submit vital project documents via the mobile app, that information is accessible to your entire team. This eliminates the need for duplicating data and reduces the risk of errors.
Powerful Reporting And Time Tracking Capabilities
Too much of your field technician’s time is spent on tasks that are not increasing profitability for your business. When your technicians facilitate their work through the mobile app, they’ll spend less time on tedious tasks like reporting and time tracking. Time tracking is easy through the Field Force Tracker mobile app, and thanks to the flexible and dynamic forms that can be customized through Field Force Tracker, inputting project data has never been easier. Your technicians will be able to spend more time doing what you hired them to do.
Greater Transparency for The Office Dispatch Managers
Reporting and time tracking aren’t just easier through the Field Force Tracker mobile app; they’re more accurate too. Field Force Tracker offers reporting and insight capabilities that provide a more accurate and more detailed picture of the current state of your organization’s operations. Our analytics engine is capable of countless custom reports, all of which are built on the information that your technicians provide through their mobile apps.
Supports Growth and Better Customer Service
Field Force Tracker and its mobile app will grow with you as your business grows. Field Force Tracker provides extremely capable infrastructure for businesses while remaining flexible enough to grow with you. As your company grows, or the industry changes, Field Force Tracker’s dynamic mobile app can be customized to meet your needs.
Field Force Tracker software and its integrated mobile app equip service providers with the comprehensive suite of capabilities they need to perfect their field service offerings and achieve sustainable growth. To learn more about Field Force Tracker and its field service management capabilities, schedule a demo today.