Field Service landscape is changing very rapidly. The customers demand quick service to their problems. Field Force Tracker software can solve the problems of organizing service at minimum cost. It is powerful solution designed to meet your customer service needs.
The best service is service that brings you closer to the customer. But providing fast, responsive service isn’t easy, especially when the industry is technical, components are complex, and the task is critical—such as keeping power on, medical equipment working,
pumps and forklifts running, and buildings safe and
secure. Timing is everything. That’s why your field
service technicians need to be able to access critical
company Field Force Tracker wherever they are—whether
they’re online or off. You need to provide your
technicians with mobile solutions that can help them
find the answers they need, so they can make all the
correct decisions when they’re in the field.
Partner with software experts in Field Service
As a service-centric organization, you need an
experienced, reliable technology partner that
understands your unique business and can support
your specific needs. Field Force Tracker® brings you exactly that.
For over 15 years, Field Force Tracker has provided organizations—from global manufacturers to family-owned companies—with enterprise solutions that meet these specific industry challenges you face.
Complete work orders on the go using iPhone or Android Mobile App
You’ll also have GPS polling tools so you can visualize
your technicians when they’re out in the field. Our GPS
tools can also give you insight into the last known
coordinates of your equipment assets. For your service
manager or supervisor, having access to this real-time
GPS data helps the service department as a whole to
operate more efficiently by ensuring that the closest
technician with the proper inventory is dispatched. In
addition, you’ll gain valuable insights into whether you
have capital tied up in inventory that you aren’t using,
as well as if you’re overstaffed or wasting fuel on
unnecessary truck dispatches.
Field Force Tracker Service Management for Field Service
Field Force Tracker Service Management for Field Service makes it easy to keep your customers happy by giving your field
technicians the Field Force Tracker and resources to get the job done.
All of the Field Force Tracker—work orders, account and service
contract status, parts availability, inventory updates, parts
availability, and pricing/sales capabilities—can be
accessed offline, so your technicians can make decisions
in the field and provide the best customer service
possible. Then, the next time they’re online, Field Force Tracker Service Management for Field Service syncs up Field Force Tracker
collected offline with your back office systems, while also
obtaining any new or updated Field Force Tracker from future
work. Best of all, Field Force Tracker Service Management for FieldService makes it easy to keep your customers happy by
giving your field technicians all of the Field Force Tracker and
resources they need to get the job done.
Succeed in the long term
You’ll be positioned to manage your business more
efficiently and effectively with Field Force Tracker Service Management
for Field Service. This comprehensive, integrated solution
gives you ultimate efficiency, speed, and company-wide
access to critical Field Force Tracker—whether your
representatives are online or offline, while improving
service overall. As a result, you’ll do business better and
provide better customer service to improve loyalty.
business demands. To learn more about Field Force Tracker, please visit www.FieldForceTracker.com.
