Selecting right software for the service organization is very important. You can evaluate features and fit for your needs. If you need to make a case for your management from moving from paper based operation, then you need to justify the return on investment (ROI). This article describes how you can develop a case for field service software in your organization.
Service companies are trying to move to electronic model of providing services. Paper based operation is too slow to address customer concerns. Field Force Tracker is the most comprehensive software for field service management. It takes care of everything from customer management to the payment collection for a service company. By using this software, our clients can see major improvement in their productivity and the customer satisfaction.
Impact of Integrating Field Service Software
Whether you are looking at developing your field service strategy or starting out, you need choose the right solution from so many on offer today. You need to ensure that you get the most from your investment.
One thing you should look for is a solution which easily integrates with your current systems, as a field service solution which is easily integrated means a much faster return on your investment (ROI.)
Here we look at the reasons why:
- Ease of integration extends what you already use
With an easily integrated field service solution you don’t need to think about changing your workflow systems. Extending the life of your current systems – accounting, HR, CRM or ERP – is all important so look at field service solutions which will leverage and expand their use. You want to maximize the investment you have made in your existing systems, to increase their value to you.
- Seamless integration for a quick implementation
A solution which easily integrates helps with a smooth implementation and the implementation of any new technology needs to be as quick and straightforward as possible. A lengthy implementation process will defeat its objective. So being up and running in days, not months, should be the realistic goal – delivering a much faster ROI.
- Ease of use means quicker adoption
Any new technology should be easy to use and field service solutions are no exception. Overly-complicated systems will be bypassed and worked around or ignored all together. When your field service solution is easy to use alongside existing systems, the adoption by workers is quicker and inevitably means a better ROI.
- Integration efficiencies streamlines the workflow
An integrated field service solution means that the two-way flow of data and information is captured just once and in a consistent and efficient way. It means that no data is left unused or delayed while waiting on paperwork submissions or for collected information to be downloaded and an audit trail is in place reducing the chance of any lost or missing information. Once implemented, the two-way flow of information means that many tasks can be automated throughout the workflow.
- Integration future proofs your investment
Any software needs to be agile and able to move with the next generation. Solutions which are quick to update and roll-out will mean the business keeps pace. Developments are moving fast and with an easy to integrate solution you are able to future-proof your requirements because of the flexibility it can bring. Upgrades, changes and adaptions can all be quickly and effectively made as your business needs change and develop.
Field Force Tracker simplifies field service management. The seamless integration of our field service solutions, speed of implementation and ease of use will mean you are up and running immediately, so your business doesn’t standstill.
Mobile enabled, cloud-based field service software was designed to provide ease of use with incredible flexibility. Along with the ease – and speed – of our implementation and the ongoing support service that we provide we enable companies to take full advantage of today’s mobile field service.
Field Force Tracker’s power mobile apps for iPhone and Android are available to all new and existing Field Force Tracker customers. They can extend the feature set with the enhanced mobile forms capabilities, and better system integration. Field Force Tracker, a mobile enabled web-based field service management software, streamlines technician scheduling, dispatch, customer management, vendor and employee management, work orders, equipment maintenance, inventory tracking, contracts, estimates, invoices, payments and accounting. It is considered one of the most feature rich software of its kind.
About Field Force Tracker
Force Tracker (http://www.fieldforcetracker.com) is a leading global provider of its award winning mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS). Its solutions enable businesses of all sizes (from 1 user to 10,000 users) to meet the challenges associated with managing and running complex service operations. It helps in improving the productivity of their mobile workforce.
With Field Force Tracker customers can create service schedule and route quickly, dispatch sooner, collect correct information at once in the field and invoice faster. The field service software makes it easy for users to eliminate waste, get more done in less time and be more profitable.
Field Force Tracker is a wholly owned unit of Rapidsoft Systems Inc. (http://www.rapidsoftsystems.com). Rapidsoft Systems, Inc. has its main office in Princeton, NJ, USA, a US R&D Center in Mercerville NJ, and sales, support and development offices in Palo Alto, CA, USA, Singapore, Dubai (UAE), Bombay, and Noida (India).