Field Force Tracker, an Award Winning Field Service Software, releases many new enhancements to its contract management functions specially aimed at Photocopiers and Printer sales and service companies.
PRINCETON, N.J. – Jan. 15, 2022 – PRLog –Field Force Tracker, a leading provider of Award Winning Field Service Software, announced that it has added many new enhancements to its photocopier service and contract management module. Photocopier business is evolving and copier companies are presented daily new challenges to maintain their margins while keeping customers happy. Customers expect them to create new custom billing terms suiting their individual needs rather than accept standard cookie-cutter contracts. Built in Cloud & mobile apps for iPhone and Android, Field Force Tracker enables companies to create multiple types of contract terms for Photocopier usage, and deliver intelligent customer service to their customers saving time and money.
Field Force Tracker team worked with many of its customers to improve its meter billing and contract module. Maintaining photocopier meters and billing them accurately is the heart of a copier business. New options are available to support different kind of meters and page limits. Also, the system can be integrated with many available data collection agents (DCAs) or used by itself using manually added or exported meters. The system automatically creates recurring invoices so the accountants. The system also generates alerts when contracts are due for renewal or are expiring. You can also set up your own custom reminders, notes and job check lists etc.
Another important feature is keeping track of print supplies and shipping them to the clients. The system keeps track of all supplies and keeps the cost of printer supplies in check. Each contract can be tied to multiple customer locations or multiple print units. The system automatically alerts the dispatcher for alerts and supplies.
According to Jon Black, the owner of New York Copiers, “It can take big efforts to maintain large number of service contracts and invoice them every month. But, with field force tracker, we can easily manage our copier contracts and meters. Our team loves the software as it has helped us to organize our work. It takes care of our equipment, people and customer – absolutely awesome software!!”
Mark Robinson, Director Sales at Field Force Tracker, said “Field Service Tracker gives companies tools that are designed for them to deliver exceptional customer experience. The amazing set of features in Field Force Tracker let them manage all aspects of their service operations with ease and at a very low cost. Our customer can see the productivity gains of over 40 percent.”
About Field Force Tracker
Field Force Tracker (http://www.fieldforcetracker.com) is a leading global provider of its award winning mobile field service software for service-based businesses of all sizes delivered as software-as-a-service (SaaS). Our solutions enable businesses of all sizes to meet the challenges associated with managing and running complex service operations. It helps in improving the productivity of their mobile workforce in Copier, HVAC, Plumbing, Fire Alarm and Security, and Electrical Industries.
With Field Force Tracker customers can create service schedule and route quickly, dispatch sooner, collect correct information at once in the field and invoice faster. The field service software makes it easy for users to eliminate waste, get more done in less time and be more profitable.
Field Force Tracker is a wholly owned unit of Rapidsoft Systems Inc. (http://www.rapidsoftsystems.com). Rapidsoft Systems, Inc. has its main office in Princeton, NJ, USA, and sales and support offices in several locations in the US, India (Delhi) & UAE (Dubai).
